This IDC MarketScape study represents a vendor assessment of the 2023 artificial intelligence (AI) services market through the IDC MarketScape model. This report is a qualitative assessment of the vendor's success in the marketplace. Wipro has been recognized as a Leader in the IDC MarketScape: Worldwide Artificial Intelligence Services 2023 Vendor Assessment report.
According to the report, “Wipro's strengths are the company's ability to provide customer service (particularly onsite), resolve problems or issues related to customer service, optimize ratio of onshore and offshore efforts on an engagement, and deliver AI-enabled automation services. IDC considers Wipro's breadth of technology and other alliances and strategies around next-generation tools and methodologies, use case development, portfolio, sales enablement, and technology and business skills as key strengths.”
The report further stated, “in addition to infusing AI across its services portfolio, Wipro uses proprietary methodologies, an asset-driven intelligence delivery model enabled by technology accelerators, and partner platforms, to create custom AI solutions for clients.”
We believe Wipro’s AI practice offers a one-stop-shop approach to help enterprises design and deploy AI across all its business functions. Wipro leverages trustworthy AI that scales across business functions and is supported by actionable insights and is powered by curated data to help leader build intelligent enterprises of the future.