COVID-19 disrupted the way we work. It compelled businesses to move to work from home. Organizations that were quick to embrace digital workplaces have coped with the changes and managed business continuity. Now, there is speculation that later this year it will be work-as-usual in offices. But getting employees to return to the same old workplace seems a remote possibility.

The modern office must be smarter: a hybrid environment that seamlessly blends in-person and work-from-anywhere. The smaller desk footprint should allow for more space dedicated to smart rooms with digital whiteboards, unified communications, and collaboration. Digital workplace tools offer features, bandwidth, and performance for administration and production to continue despite challenging circumstances.

A seamless digital workplace experience requires orchestrating many moving parts. Security and access must be managed, and tools given to employees must be simple to use and intuitive with easy access to support. One important way to provide all this orchestration is with persona management.

Persona management determines the specific needs of workers and provisions those workers with access to the appropriate work environment, eliminating the need for custom desktops and much of the desktop management function.

The transition to the digital workplace is no small undertaking and requires judicious vendor selection. Avasant recognizes Wipro as one of the leaders in Digital Workplace Services.