HFS point of view

Client in focus: Microsoft leverages the Topcoder community to redesign quality assurance (QA) testing with crowdsourcing

Wipro recognizes that enterprises constantly demand innovative methods of meeting and exceeding business outcomes, which led to the firm developing its Business Enablement Factory. This factory leverages Topcoder’s community extensively to solve complex business problems at speed and scale. This factory uses its CROP framework, which employs the latest thinking in digital technologies to drive business outcomes.

This framework and Topcoder’s increased engagement ensure that clients can be confident that the platform is thriving. The interesting projects for which Wipro leverages Topcoder talent satisfy client demand and generate attractive projects for the Topcoder community.

Let’s dig into a specific example of an enterprise leveraging the platform. Microsoft historically found product testing time-consuming and longwinded. Its pursuit of high-quality, fast turnarounds led to crowdsourcing. Platforms often comprise either testers that are 100% captive assigned or testers that are selected from a small pool, skewing results and slowing the overall process. But Topcoder is different, as Caleb Tseng, a Microsoft Senior Software Engineer explains, “One of the things about the Topcoder model is that it truly is crowdsourced in the sense that we don’t know who is going to be testing our feature set week to week.”

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