Wipro Named a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023  

Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023 presents a detailed analysis of 32 healthcare payer digital service providers, assessing their capabilities and market success.

"With the healthcare industry evolving, payers are leveraging digital levers such as IoT, automation, and analytics to digitally transform their operations and realize cost efficiencies," said Priya Sahni, Practice Director at Everest Group. "With its robust partner ecosystem, Wipro collaborates with technology platform providers and specialist firms, co-innovating and adopting a joint go-to-market (GTM) strategy to enhance market access. It has a strong healthcare solution portfolio across the payer value chain and possesses capabilities catering to specific Lines of Business (LoBs) to differentiate itself from peers. Its strong delivery capability and technical expertise, coupled with its increased focus on enhancing its offerings, has helped position Wipro as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023."

We are pleased to have been rated as leaders for our Healthcare Payer Digital Services. The ranking is a testament to our commitment and focus on driving results for clients in this space. Wipro’s healthcare practice and solutions, help to transform payer organizations,” said Anuj Kumar, Vice President, Healthcare.

Everest Group calls out the following points as Wipro’s key strengths:

• Wipro has a strong healthcare solution portfolio across the payer value chain. It also has capabilities catering specific LoBs to differentiate itself from peers. For instance, Wipro has Revenue360 solution for Medicare Advantage plans and Enterprise Medicaid-as-a-Service (EMaaS) solution for Medicaid plans.
• It has robust partner ecosystem with technology platform providers and specialist firms wherein the co-innovate and adopt a joint GMT strategy to enhance market success; for instance, it partnered with CAQH to deliver solutions that improve provider data management and quality of data with greater regulatory compliance for payers.
• Clients cite technical expertise in terms of bringing subject matter experts and talent management including attrition management and resource replacement resolution as key areas of strength.