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Wipro transforms CX at Thames Water through a  SAP C4C/IS-U based CRM and Billing system
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Wipro transforms CX at Thames Water through a SAP C4C/IS-U based CRM and Billing system

Tony McCandless, CIO, Thames Water talks about how Wipro helped enhance customer experience through simplified billing processes leveraging SAP IS-U and C4C. The current platform significantly improves the legacy system developed 20 years ago and lays the foundations for moving to an Agile/ DevOps setup for progressive improvements in the future

Wipro implement SAP S/4HANA at Sydney Water to enable next-generation transformation of customer self-service
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Wipro implement SAP S/4HANA at Sydney Water to enable next-generation transformation of customer self-service

George Hunt, CIO and General Manager, Sydney Water and Sridhar Pydipati, Program Director, CxP and Kathy Hourigan, Head of Customer Services talk about how Wipro helped create a digital journey for enhanced customer experience through simplified billing processes leveraging SAP S/4HANA

Gas South's Journey to Success Partnering with Wipro
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Gas South's Journey to Success Partnering with Wipro

Kevin Greiner, President and CEO, Gas South talks about Wipro’s partnership and the outstanding value it has added to Gas South

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