Today, the Aviation Industry is tackling numerous pressures and challenges due to COVID-19. Per a recent report published by the IATA (International Air Transport Association), the COVID-19 crisis will see airline passenger revenues drop by $314 billion in 2020, a 55% decline compared to 2019.
Automation and digitization are changing the business world as we know it, offering tremendous potential and benefits to businesses and end consumers. Additionally, with increased exposure to newer technologies, the end consumer is becoming more and more price conscious. This is in turn putting pressure on service providers in the service supply chain to remain competitive and deliver maximum value with reduced prices.