Wipro has been recognized as a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2026. This marks the second consecutive year that Wipro has been positioned among the industry leaders.

“Wipro combines broad T&S coverage with AI support services spanning data lifecycle operations and AI governance and safety. It supports enterprises with data annotation and labeling, RLHF and RLAIF, model quality evaluation, hallucination and bias detection, red teaming, and continuous monitoring, alongside high-volume moderation and contextual and policy review workflows,” says Abhijnan Dasgupta, Practice Director, Everest Group. “Wipro has invested in AutoLab for automated labeling, Calibrate for human-in-the-loop quality review and feedback, Sentinel for LLM quality analysis, and the WeGA framework for responsible AI guardrails, transparency, content moderation, and model monitoring. Its broader T&S solution suite includes ModPod for multimodal moderation, Lexi for policy-aware detection of sensitive content and localized slang, TrainWise for simulation-based learning, Smart Audit for AI-enabled quality management, and AIRA for moderator resilience. It also continues to support moderator well-being through structured wellness programs for teams exposed to sensitive and high-risk content. These are some of the factors that have contributed to Wipro’s positioning as a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® 2026.”

What the report states about Wipro

In this year’s assessment, Everest Group has identified Wipro’s strengths across the following areas:

  • Broad Industry and Platform Coverage
    Comprehensive Trust & Safety capabilities spanning social media and messaging platforms, search engines, LLMs, app stores, BFSI and FinTech, streaming and publishing, and travel and hospitality industries. 
  • Scaled Moderation and Policy Review Operations
    Strong delivery capabilities across both high-volume surface review queues and complex contextual and policy review workflows, enabling support for increasingly sophisticated Trust & Safety requirements. 
  • AI-Powered Trust & Safety Ecosystem
    A broad portfolio of proprietary solutions and partner-led capabilities supporting moderation, appeals management, quality assurance, training, responsible AI, risk intelligence, fraud prevention, identity verification, and data governance. Key assets highlighted include ModPod, Lexi, TrainWise, Smart Audit, AIRA, and the WeGA framework. 
  • Moderator Wellbeing and Workforce Resilience
    Established wellness programs focused on supporting moderator wellbeing and resilience, particularly for teams handling sensitive and high-risk content. 
  • Delivery Excellence and Client Confidence 
    Referenced buyers recognize Wipro for its flexibility, scalability, delivery quality, responsiveness, business understanding, and broad range of Trust & Safety capabilities.

“Being recognized as a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2026 reflects the investments we have made in building the future of digital trust. As AI reshapes how people interact with platforms, creating safe, trusted, and responsible digital experiences has become a business imperative.

At Wipro, we combine AI-powered innovation, deep Trust & Safety expertise, and global operational scale to help leading enterprises protect users, safeguard brands, and build confidence in the digital ecosystems of tomorrow. We remain committed to staying ahead of emerging risks, evolving regulations, and the rapidly changing AI landscape.” Aness Ali Khan, Vice President and Head, AI & Immersive Operations, Business Process Services, Wipro

Disclaimer 

Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis.  All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking.  To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports. 

About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.