For many decades, the mission of tech support has been helping customers deal with a variety of issues covering the typical lifecycle of a software product. Support has been an essential part of selling and servicing software throughout the history of commercial computing.
After a disruptive year, enterprises and startups are finding greater success together.Prior to 2020, the term “disruption” typically referred to startups and innovators that were doing things differently — disrupting established industries like ecommerce, banking, and health services through a combination of new technologies and innovative business models. But the pandemic pushed companies over a technological tipping point.
Avasant identified Wipro as a Leader in its High-Tech Digital Services 2021-2022 RadarViewTM report, touting its practice maturity, investments, innovation and partner ecosystem. In its assessment, Avasant recognized Wipro’s expertise in the consumer technology segment, its ability to deliver industry solutions across the value chain, and its robust partner ecosystem. The study focused on digital service delivery across the consumer electronics, semiconductor, communications, computer peripherals, enterprise software, and consumer technology segments.