ISG, a leading global technology research and advisory firm’s series of Provider LensTM evaluations provide an overview of the top technology service providers in different markets around the world.
Wipro capitalizes on its wide bouquet of technology capabilities, including its e-KYC HOLMES solution. It has also invested in Avaamo – an Artificial Intelligence process automation firm to further deepen its automation & AI capabilities. Wipro has a healthy split across various buyer geographies and also holds a considerable market share in each of the Americas, Europe and MEA. It has a widespread presence across both KYC and AML lines of business and caters to a diverse set of buyers as well, split across small, medium, and large revenue range.
Everest Group released its report titled "Finance and Accounting Outsourcing (FAO) - Service Provider Landscape with Services PEAK Matrix™ Assessment 2019". The report analyzes the changing dynamics of the FAO landscape and assesses service providers across several key dimensions.
Everest Group released its report titled "Banking BPO Digital Capability Platform (DCP) - Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2019".
Everest Group released its report titled “Banking BPS – Service Provider Landscape with Services PEAK Matrix Assessment 2019". The report analyses the changing dynamics of the banking business process services landscape and assesses service providers across several key dimensions.
Based on this analysis, Everest positioned Wipro as a Leader and a Star Performer. Everest highlighted technical consulting capabilities as one of the biggest strengths of Wipro’s Cybersecurity practice. Wipro’s vision to be the partner of choice for enterprise cybersecurity and risk services practice by enabling clients to simplify digital risk management, secure information and sustain business resilience was quoted by Everest as its core value. Wipro is the only TWITCH player to be ranked as “Leader”, making us #1 TWITCH.
The emergence of digital economy and the rapid shift in labor demography and preferences have impacted the nature and constitution of work and processes to leverage emerging technologies across the globe.
Everest Group has classified 14 service providers on the Everest Group PEAK Matrix of Embedded System Engineering Services into Leaders, Major Contenders, and Aspirants.
The Everest Group updated its classification of 26 service providers on the Everest Group PEAK Matrix for banking BPO into Leaders, Major Contenders, and Aspirants.
Everest Group updated its classification of 25 service providers on the Everest Group PEAK Matrix for banking application services into Leaders, Major Contenders, and Aspirants.
Gartner recently released its report titled “Magic Quadrant for Application Testing Services, Worldwide” where in they evaluated 20 service providers for their Ability to Execute and their Completeness of Vision.
HfS Research shows that centres of excellence (CoE) with strong collaboration between IT and business operations can dramatically improve the effectiveness of initial adoption and the continued proliferation of end-to-end use cases
Everest Group updated its classification of 20 service providers on the Everest Group PEAK Matrix for IT infrastructure services automation into Leaders, Major Contenders, and Aspirants. The PEAK Matrix is a framework that provides an objective, data driven, and comparative assessment of IT infrastructure services automation providers based on their absolute market success and delivery capability. Based on the analysis, Wipro emerged as a leader.
Everest Group (Everest) recently released its report titled “Application Services in Capital Markets – Services PEAK Matrix™ Assessment 2019: Data, Cloud and Platform Investments to Fuel Innovation and Optimize Costs” wherein they evaluated 27 service providers for their vision and capability along with market impact. Everest has recognized Wipro as a Leader and Star Performer in this edition of the report. The Everest team evaluated the service providers’ capabilities on key capital markets demand themes through investments in Centers of Excellence (CoEs), certified talent, platforms and partnerships. In addition, they also spoke to our key clients to ascertain the value and market impact we are delivering through our engagements.
This IDC study analyzed 18 key IoT C&SI services providers for business and industrial IoT services. It is a quantitative and qualitative assessment of the characteristics that explain the success of a vendor in the marketplace.
In this report, the Everest Group analyzes the changing dynamics of the enterprise blockchain services landscape and assesses service providers across several key dimensions.
Wipro has been ranked #1 in the NEAT ranking from NelsonHall for Business Process Transformation through RPA and AI. Wipro has been identified as a Leader in the Overall, Banking, and Telecom & Media market segments.
Artificial intelligence is emerging as a defining technology, empowering organizations to make rapid and informed decisions. However, for AI to deliver on its promise, predictability, transparency and trust are critical. In the IDC Technology Spotlight, titled “The Impact of Ethics and Bias on Artificial Intelligence”, IDC recognizes the need for developing and deploying AI application and services that include ethics as the key component. This document highlights Wipro’s capabilities in enabling responsible AI through Wipro HOLMES and Explainability, Transparency, Human-first, Interpretability, Common sense, and Auditability (ETHICA) framework.
The digital world is highly competitive today, as it strives to provide the best of service interactions and `Moments of Truth' based on understanding, empathy, and problem solving. Service, therefore, is not transactional any more, and organizations are committed to improving their service levels.
Gartner recently published its February 2021 Magic Quadrant for Customer Service BPO where Wipro has been positioned as ‘Leader’. The Magic Quadrant research identifies and then analyzes the most relevant providers and their products and services in a market.
Download PAC’s “Expert View” report covering Zoom-to-Cloud. The move to Oracle Cloud is a large-scale initiative that encompasses a range of vital tasks, and creating a thorough adoption strategy is essential to reaching a successful outcome.
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 IT Outsourcing Study for the UK.
The report evaluated 19 different service providers on 15 criteria based on their varied vision and approaches to the market, including different levels of innovation and variation in the ability to execute and depth of services, and placed Wipro in the 'Leaders ' quadrant.
Organizations across industries continually pursue ways to gain efficiencies, reduce costs, and improve agility. Digital process automation (DPA) is an effective way to achieve these goals by relegating repetitive tasks to tech tools and enabling enterprises to focus on achieving their business goals.
Analyst firm HFS Research have released a report on Wipro’s collaboration with National Services Scotland (part of National Health Service Scotland) to improve the organization’s data analytics and visualization operations. Our team developed a Centre of Excellence (CoE) in a production environment to monitor how effectively the organization is using its artificial intelligence technologies to gain valuable insights and reduce costs.
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 Netherlands IT Outsourcing Study. We are excited to share that Wipro is ranked #3 in their overall Customer Satisfaction category with a satisfaction score of 78% (market average 71%).
Mitie, a UK-headquartered facilities management (FM) and professional services leader employing almost 50,000 people with revenues of £2.2 billion in FY20, wanted to drive significant efficiency improvements and cost savings. In the midst of a multiyear transformation program that started before the COVID-19 pandemic, Mitie teamed with Wipro to manage their SAP cloud ERP migration to Microsoft Azure.
This week, Wipro announced plans to bolster its delivery footprint in the UK with a new Innovation Centre in London. The investment, which will cost £16m over four years, will accompany the firm's existing assets in the city - including an existing Cloud Studio in London and a Cyber Defence Centre in nearby Reading.
The ISG Provider Lens™ — Utilities Industry — Services and Solutions 2021 — North America provides an assessment of the expertise and strategies of selected enterprises serving the utilities industry across North America. It specifically rates companies’ digital transformation services and solutions, next-gen IT services, and intelligent business process management services.
In this assessment, Everest Group assessed the vision & capability and market impact of 16 leading IT service providers to enable business model innovation for insurance enterprises.
In this report, Everest Group analyzes the global Multi-Process Human Resources Outsourcing (MPHRO) provider landscape and its impact on the MPHRO market including provider capability assessment and Star Performer analysis.
The Everest Group Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024 evaluated multiple leading IT service providers and we are pleased to announce that Wipro has been recognized as a Leader.
As enterprises increasingly incorporate sustainability metrics into their IT sourcing strategies, the need for partners who can differentiate their offerings to meet these requirements becomes paramount.
As enterprises increasingly incorporate sustainability metrics into their IT sourcing strategies, the need for partners who can differentiate their offerings to meet these requirements becomes paramount.
Everest Group’s Healthcare Payer Business Process as a Service (BPaaS) Solutions PEAK Matrix® Assessment 2024 has evaluated 14 leading BPaaS solution providers, and Wipro is proud to announce its recognition as a Leader.
In its comprehensive assessment of 33 finance and accounting (FAO) service providers based on their vision and capabilities and impact on the FAO market and position them on two PEAK Matrix® Assessments for FAO and Order-to-Cash (O2C) Services.
Wipro is among the only two vendors to be recognized with a Customers’ choice distinction in the Gartner® Peer InsightsTM Voice of the Customer for Outsourced Digital Workplace Service.
Wipro is positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services which evaluates service providers on their Ability to Execute and Completeness of Vision.
According to the 2024 Gartner® GMs: Expand Data and Analytics Services to Access AI Opportunity research, “By 2027, the market for artificial intelligence (AI) services will reach $443 billion and AI services will be the dominant growth driver in the IT services market, at 16.9% five-year compound annual growth rate (CAGR).”
The research report by Gartner®, “Establishing XLAs When Engaging with IT Service Providers”, outlines steps that help sourcing, procurement and vendor management leaders effectively engage with providers on Experience-level agreements (XLAs).
The Forrester Wave™: Data Management Service Providers report assesses the top 12 data management service providers to provide a comprehensive evaluation of their current offerings, strategies, and market presence.
Avasant identified Wipro as a Leader in its High-Tech Digital Services 2021-2022 RadarViewTM report, touting its practice maturity, investments, innovation and partner ecosystem. In its assessment, Avasant recognized Wipro’s expertise in the consumer technology segment, its ability to deliver industry solutions across the value chain, and its robust partner ecosystem. The study focused on digital service delivery across the consumer electronics, semiconductor, communications, computer peripherals, enterprise software, and consumer technology segments.
Global research firm Gartner® has released its Gartner Peer Insights “Voice of the Customer” report, based on business reviews contributed to the Garter Peer Insights platform. The report provides enterprise IT decision makers around the world with an effective resource for selecting a leading tech service provider to guide their digital transformations.
IDC MarketScape evaluated 19 AI services providers based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing AI business services in both the short and long term.
Wipro acquired Capco six months ago, and is Wipro’s largest ever acquisition which, if successful, should enable it to compete with tier-one technology and management consulting firms in large-scale, domain critical, transformation projects with financial institutions.
Whitelane Research, an independent company that focuses on IT outsourcing in Europe, has published the results of their 2021 IT Outsourcing Study for France.
Research enterprise Gartner® recently published its “2022 Magic Quadrant™ for Data and Analytics Service Providers,” and in the report’s evaluation Wipro is positioned as a Leader based on our Completeness of Vision and Ability to Execute. According to the report, ‘Organizations looking for D&A-led business transformation should consider Wipro for its comprehensive approach and robust partner ecosystem’
This 2021 IDC MarketScape for worldwide smart manufacturing services looks at 12 IT services firms that through their services support the development of key use cases in the smart manufacturing space. Wipro is positioned in the Leaders category in this study.
Wipro has been positioned as a ‘Leader’ and ‘Star Performer’ in the Everest Group PEAK Matrix® for Finance and Accounting Outsourcing (FAO) Service Providers 2021.
Wipro has been recognized in Gartner’s “Market Guide for MES/MOM Implementation Providers” report as a leading vendor for in manufacturing execution systems (MES) and manufacturing operations management (MOM).
Wipro has been recognized in the Leaders Quadrant in the Gartner latest Magic Quadrant 2022 for Finance and Accounting Business Process Outsourcing Services. The report evaluated 14 service providers based on ‘Completeness of Vision’ and ‘Ability to Execute’ criteria.
Zinnov Zones has recognized Wipro as a leader in the Zinnov Zones Digital Engineering and ER&D Services 2023 ratings for Hyperscalers services, Data and AI engineering services.
Global business research consultancy HFS named Wipro a Market Leader in its 2024 Horizons report, The Best Service Providers for Asset and Wealth Management, 2024.
ISG rated 48 providers for its “Digital Business Solutions and Service Partners 2020” report across five quadrants for the U.S. market: Digital Business Consulting Services, Digital Customer Experience Services, Digital Product Lifecycle Services, Blockchain Services and Digital Supply Chain Transformation Services. A higher number of vendors participated in this year’s study, indicating a stronger push for digital services, and Wipro’s leading expertise in technology consulting, combined with its industry-specific solutions and in-house AI and analytics tools, makes it a leader in this space.
In today’s rapidly digitalizing age and increasing adoption of multi-cloud, it has become critical for enterprise leaders and decision-makers to rethink their IT investment. Enterprises need to move beyond legacy infrastructure and design a more strategic approach to hybrid/multi-cloud.
To help select the best provider for digital workplace outsourcing (ODWS), Gartner evaluated 18 providers that deliver consulting, implementation, or support services to end users of technology who utilize end-user devices or applications to conduct business.
“Gartner evaluates 17 service providers to enable sourcing, procurement and vendor management leaders to select the best vendor to help with digital workplace outsourcing.”
Everest Group’s 2024 PEAK Matrix® for Financial Crime and Compliance evaluates 30 of the top FCC operations providers, and Wipro is pleased to be recognized as a leader.
