Based on this analysis, Everest positioned Wipro as a Leader and a Star Performer. Everest highlighted technical consulting capabilities as one of the biggest strengths of Wipro’s Cybersecurity practice. Wipro’s vision to be the partner of choice for enterprise cybersecurity and risk services practice by enabling clients to simplify digital risk management, secure information and sustain business resilience was quoted by Everest as its core value. Wipro is the only TWITCH player to be ranked as “Leader”, making us #1 TWITCH.
Artificial intelligence is emerging as a defining technology, empowering organizations to make rapid and informed decisions. However, for AI to deliver on its promise, predictability, transparency and trust are critical. In the IDC Technology Spotlight, titled “The Impact of Ethics and Bias on Artificial Intelligence”, IDC recognizes the need for developing and deploying AI application and services that include ethics as the key component. This document highlights Wipro’s capabilities in enabling responsible AI through Wipro HOLMES and Explainability, Transparency, Human-first, Interpretability, Common sense, and Auditability (ETHICA) framework.
The emergence of digital economy and the rapid shift in labor demography and preferences have impacted the nature and constitution of work and processes to leverage emerging technologies across the globe.
Everest Group (Everest) recently released its report titled “Application Services in Capital Markets – Services PEAK Matrix™ Assessment 2019: Data, Cloud and Platform Investments to Fuel Innovation and Optimize Costs” wherein they evaluated 27 service providers for their vision and capability along with market impact. Everest has recognized Wipro as a Leader and Star Performer in this edition of the report. The Everest team evaluated the service providers’ capabilities on key capital markets demand themes through investments in Centers of Excellence (CoEs), certified talent, platforms and partnerships. In addition, they also spoke to our key clients to ascertain the value and market impact we are delivering through our engagements.
Everest Group released its report titled “Banking BPS – Service Provider Landscape with Services PEAK Matrix Assessment 2019". The report analyses the changing dynamics of the banking business process services landscape and assesses service providers across several key dimensions.
Everest Group released its report titled "Finance and Accounting Outsourcing (FAO) - Service Provider Landscape with Services PEAK Matrix™ Assessment 2019". The report analyzes the changing dynamics of the FAO landscape and assesses service providers across several key dimensions.
Everest Group released its report titled "Healthcare Payer Digital Services PEAK Matrix Assessment and Service Provider Landscape 2019". The report analyses the changing dynamics of the healthcare payer digital services landscape and assesses service providers across several key dimensions.
Everest Group released its report titled "Banking BPO Digital Capability Platform (DCP) - Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2019".
Organizations across industries continually pursue ways to gain efficiencies, reduce costs, and improve agility. Digital process automation (DPA) is an effective way to achieve these goals by relegating repetitive tasks to tech tools and enabling enterprises to focus on achieving their business goals.
Analyst firm HFS Research have released a report on Wipro’s collaboration with National Services Scotland (part of National Health Service Scotland) to improve the organization’s data analytics and visualization operations. Our team developed a Centre of Excellence (CoE) in a production environment to monitor how effectively the organization is using its artificial intelligence technologies to gain valuable insights and reduce costs.
This week, Wipro announced plans to bolster its delivery footprint in the UK with a new Innovation Centre in London. The investment, which will cost £16m over four years, will accompany the firm's existing assets in the city - including an existing Cloud Studio in London and a Cyber Defence Centre in nearby Reading.
In this assessment, Everest Group assessed the vision & capability and market impact of 16 leading IT service providers to enable business model innovation for insurance enterprises.
Wipro has been ranked #1 in the NEAT ranking from NelsonHall for Business Process Transformation through RPA and AI. Wipro has been identified as a Leader in the Overall, Banking, and Telecom & Media market segments.
Wipro capitalizes on its wide bouquet of technology capabilities, including its e-KYC HOLMES solution. It has also invested in Avaamo – an Artificial Intelligence process automation firm to further deepen its automation & AI capabilities. Wipro has a healthy split across various buyer geographies and also holds a considerable market share in each of the Americas, Europe and MEA. It has a widespread presence across both KYC and AML lines of business and caters to a diverse set of buyers as well, split across small, medium, and large revenue range.
IDC along with Wipro recently published customer spotlight on eSilicon a fabless semiconductor company that designs and manufactures digital CMOS and FinFET ASICs on its engagement on Software Defined Everything. Semiconductor industry is bracing the next wave of growth through new designs for Smartphones, the Internet of Things (IoT) and wearables. Custom-designed chip consumption with integrated cognitive deep learning accelerators is all time . This makes it necessary for organizations in this space to accelerate R&D and innovation, despite budget constraints and also match the industry expectations of rapid product obsolescence and shorter product lifecycles.
HfS Research shows that centres of excellence (CoE) with strong collaboration between IT and business operations can dramatically improve the effectiveness of initial adoption and the continued proliferation of end-to-end use cases
Gartner recently released its report titled “Magic Quadrant for Application Testing Services, Worldwide” where in they evaluated 20 service providers for their Ability to Execute and their Completeness of Vision.
The Everest Group updated its classification of 26 service providers on the Everest Group PEAK Matrix for banking BPO into Leaders, Major Contenders, and Aspirants.
Everest Group updated its classification of 25 service providers on the Everest Group PEAK Matrix for banking application services into Leaders, Major Contenders, and Aspirants.
Everest Group updated its classification of 20 service providers on the Everest Group PEAK Matrix for IT infrastructure services automation into Leaders, Major Contenders, and Aspirants. The PEAK Matrix is a framework that provides an objective, data driven, and comparative assessment of IT infrastructure services automation providers based on their absolute market success and delivery capability. Based on the analysis, Wipro emerged as a leader.
Levi Strauss & Co. (LS&Co.), one of the world's largest brand-names in apparels, was exploring ways to improve their accuracy of revenue forecasting. Their existing process involved a manual, "bottom-up" aggregation of forecasts from each of its business units. An enhanced revenue forecasting model meant the availability of accurate market information for the sales and marketing team, leading to informed decision making.
Everest Group has classified 14 service providers on the Everest Group PEAK Matrix of Embedded System Engineering Services into Leaders, Major Contenders, and Aspirants.
This IDC study analyzed 18 key IoT C&SI services providers for business and industrial IoT services. It is a quantitative and qualitative assessment of the characteristics that explain the success of a vendor in the marketplace.
The Everest Group assessed the capabilities of 27 system integrators (SI) on AWS PEAK Matrix® and offered research-based insights into several critical dimensions, including market adoption, portfolio mix, value delivered, vision and strategy, the scope of services offered vision, innovation, investments, and delivery footprint.
As enterprises today are looking for alternatives to extract greater business value from their cloud investments while addressing organizational challenges, Wipro has unveiled BoundaryLess Enterprise (BLE).
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
Gartner analyzes the execution and strategic vision of 10 leading DCO/HIMS providers and their cloud service offerings, worth more than $4 billion in annual revenue in Asia/Pacific.
The Forrester Wave™: Data Management Service Providers report assesses the top 12 data management service providers to provide a comprehensive evaluation of their current offerings, strategies, and market presence.
Avasant identified Wipro as a Leader in its High-Tech Digital Services 2021-2022 RadarViewTM report, touting its practice maturity, investments, innovation and partner ecosystem. In its assessment, Avasant recognized Wipro’s expertise in the consumer technology segment, its ability to deliver industry solutions across the value chain, and its robust partner ecosystem. The study focused on digital service delivery across the consumer electronics, semiconductor, communications, computer peripherals, enterprise software, and consumer technology segments.
Global research firm Gartner® has released its Gartner Peer Insights “Voice of the Customer” report, based on business reviews contributed to the Garter Peer Insights platform. The report provides enterprise IT decision makers around the world with an effective resource for selecting a leading tech service provider to guide their digital transformations.
IDC MarketScape evaluated 19 AI services providers based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing AI business services in both the short and long term.
Wipro acquired Capco six months ago, and is Wipro’s largest ever acquisition which, if successful, should enable it to compete with tier-one technology and management consulting firms in large-scale, domain critical, transformation projects with financial institutions.
Whitelane Research, an independent company that focuses on IT outsourcing in Europe, has published the results of their 2021 IT Outsourcing Study for France.
This 2021 IDC MarketScape for worldwide smart manufacturing services looks at 12 IT services firms that through their services support the development of key use cases in the smart manufacturing space. Wipro is positioned in the Leaders category in this study.
Wipro has been positioned as a ‘Leader’ and ‘Star Performer’ in the Everest Group PEAK Matrix® for Finance and Accounting Outsourcing (FAO) Service Providers 2021.
The SAP HANA platform is providing businesses with an effective way to manage and analyze data, ISG, a leading global technology research and advisory firm has assessed SAP HANA service providers across the U.K.
ISG, a leading global technology research and advisory firm’s series of Provider LensTM evaluations provide an overview of the top technology service providers in different markets around the world.
The digital world is highly competitive today, as it strives to provide the best of service interactions and `Moments of Truth' based on understanding, empathy, and problem solving. Service, therefore, is not transactional any more, and organizations are committed to improving their service levels.
Download PAC’s “Expert View” report covering Zoom-to-Cloud. The move to Oracle Cloud is a large-scale initiative that encompasses a range of vital tasks, and creating a thorough adoption strategy is essential to reaching a successful outcome.
The SAP on Azure quadrant of the ISG Provider Lens TM Microsoft Ecosystem Report for the U.S. lays out the positioning of companies offering SAP on Azure services in the U.S. region. The services regularly provided by these companies include architecture consulting and analysis, technical design, support for configuration, deployment, escalation management, change and fault management, optimization, and reporting. Based on the analysis done by ISG, Wipro is rated as a Leader.
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 IT Outsourcing Study for the UK.
ISG Provider Lens™ report on ServiceNow Partner Ecosystem 2021, with focus on the lifecycle of a ServiceNow based workflow situation, is categorized in 3 segments: ServiceNow Consulting Services, ServiceNow Implementation & Integration Services & ServiceNow Managed Service Providers.
Mitie, a UK-headquartered facilities management (FM) and professional services leader employing almost 50,000 people with revenues of £2.2 billion in FY20, wanted to drive significant efficiency improvements and cost savings. In the midst of a multiyear transformation program that started before the COVID-19 pandemic, Mitie teamed with Wipro to manage their SAP cloud ERP migration to Microsoft Azure.
5G is a game-changing technology for communications SPs, but only if the key business and operations processes are redirected from a network-only focus to a real-time "assured customer experience" involving solutions based on network connectivity services combined with partner-defined inputs.
With the rise of digital, cloud has become instrumental in forming the agile IT networks, innovative processes and technologies, and sophisticated orchestration capabilities businesses need to succeed.
Everest Group evaluated and featured 23 leading IT service providers on the digital workplace services PEAK matrix based on criteria such as digital workplace services vision & strategy, scope of services offered, innovations & investments, and delivery capabilities. The PEAK matrix is a framework that provides an objective, data driven, and comparative assessment of digital workplace service providers based on their absolute market success and delivery capability
Wipro emerged as a leader in the IDC MarketScape for worldwide-managed security services (MSS) 2020 vendor assessment. The customer feedback confirmed that Wipro delivered a strong, outcome-driven technical team. Wipro proactively supports its clients by staying up-to-date with various tools, techniques, and procedures (TTP) attackers utilize. The organization differentiates itself by providing these threat intelligence feeds to all of its MSS clients.
This report examines the dynamics of the global cloud-native application development service provider landscape. Wipro emerged as a Leader among 21 leading cloud-native application development service providers.
Wipro has been positioned as a Leader in The Forrester New Wave™: RPA Service Providers in Healthcare, Q3 2020. The report evaluated the 12 most significant RPA service providers in Healthcare and Life Sciences across three categories: Current offering, Strategy, and Market presence. Wipro’s positioning in the report is a testament to our differentiated ratings in the intelligent automation, attended automation, unattended automation, Healthcare and Life Sciences (HCLS) automation, knowledge transfer, and commercial model criteria.
Data & Analytics (D&A) is at the core of an organization’s transformation journey to an intelligent enterprise. Everest Group Data & Analytics Services PEAK Matrix® 2020 assessed 28 leading service providers in this space to build a comprehensive picture based on key parameters in the field of D&A.
According to HFS research, “Brazil is an attractive but complex market to serve, the synergies between Wipro and IVIA are compelling. The diversity of Brazil’s landscape, complementary client portfolio, and IVIA’s local talent connect makes IVIA a timely and attractive acquisition. Combined with the appointment of Thierry as the new CEO (one of the most international executives that we know and who used to run Capgemini’s LATAM business at some point), Wipro’s investment in IVIA is a good example of the need to go global to survive and thrive in the new economy.“
According to HFS research, “Wipro is on a journey to strengthen an OneOffice Salesforce services capability. This acquisition helps Wipro to move up the value chain to provide both consulting and implementation skills. It adds critical nearshore muscle. Moreover, 4C’s CPQ focus has clear synergies with Wipro’s broader digital transformation business.”
Read this briefing note from ISG analyst Rainer Suletzki to know what makes Appirio a unicorn in Salesforce Services for global enterprises. The combined power of Appirio and Wipro brings a one-stop-shop environment unmatched by most global system integrators. The Appirio strategy and thought leadership to “Build” incredible customer experiences, followed by the breadth and depth of the Wipro “Run” business showcase them in a unicorn-like fashion as they are the only global system integrator to be featured as a system integrator as well as a “boutique-style” implementation partner in the ISG Provider LensTM Salesforce Ecosystem report.
The 2020 ISG Provider Lens™ report for Salesforce Ecosystem Partners, for the U.S, evaluates the capabilities of 36 providers across four quadrants: Implementation and Integration Services, Implementation Services for Core Clouds, Implementation Services for Marketing Cloud, and Managed Application Services.
In this report, service providers that offer SAP systems such as SAP HANA or platforms on Microsoft Azure with central management have been evaluated. The services regularly provided by these companies include architecture consulting and analysis, technical design, support for configuration, deployment, escalation management, change and fault management, optimization, and reporting. Based on the analysis, Wipro is rated as a ‘Leader’ for SAP on Azure quadrant.
The 2020 ISG Provider Lens™ for SAP HANA and Leonardo Ecosystem Partners, for the U.K., evaluates the capabilities of 34 providers in five quadrants: SAP S/4HANA System Transformation – Large Accounts, SAP S/4HANA System Transformation – Midmarket, Managed Application Services for SAP ERP, Managed Platform Services for SAP HANA, as well as SAP Cloud Platform and SAP Leonardo Services. Wipro is rated as a Leader in multiple quadrants.
The 2020 ISG Provider Lens™ for SAP HANA and Leonardo Ecosystem Partners, for the U.S., evaluates the capabilities of 34 providers in five quadrants: SAP S/4HANA System Transformation – Large Accounts, SAP S/4HANA System Transformation – Midmarket, Managed Application Services for SAP ERP, Managed Platform Services for SAP HANA, as well as SAP Cloud Platform and SAP Leonardo Services. Wipro is rated as a Leader in multiple quadrants.
In this IDC MarketScape, IDC Retail Insights assesses the capabilities and strategies of selected enterprise service providers in serving the specific needs of retail companies worldwide across industry segments (food and non-food retail).
Gartner recently published its February 2021 Magic Quadrant for Customer Service BPO where Wipro has been positioned as ‘Leader’. The Magic Quadrant research identifies and then analyzes the most relevant providers and their products and services in a market.
The report evaluated 19 different service providers on 15 criteria based on their varied vision and approaches to the market, including different levels of innovation and variation in the ability to execute and depth of services, and placed Wipro in the 'Leaders ' quadrant.
In this IDC MarketScape, IDC Retail Insights assesses the capabilities and strategies of several SPs serving the co-innovation needs of retail companies across industry segments (food and non-food retail). Strengths called out for Wipro.
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 Netherlands IT Outsourcing Study. We are excited to share that Wipro is ranked #3 in their overall Customer Satisfaction category with a satisfaction score of 78% (market average 71%).
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 IT Outsourcing Study for the Nordics region.
The report evaluated 20 service providers on 15 criteria based on their vision and approaches to the market, including different levels of innovation, depth of services, and variation in the ability to execute, and placed Wipro in the Leaders' quadrant.
Everest Group assessed the capabilities of 22 service providers on Pharmacovigilance and Complaint Management Operations Services PEAK Matrix®. The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading drug safety services providers, and an ongoing analysis of the pharmacovigilance and complaint management services market.
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering SAP cloud migration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations, and identify the best-performing vendors overall including those providing legacy migrations and S/4HANA transformations.
This report evaluated 21 IT service providers on their AI offerings, considering such aspects as market adoption, portfolio mix, the value delivered, the scope of services offered, vision and strategy, innovation and investments, and delivery footprint basis. Wipro emerged as a Leader.
Application management as a practice area has evolved over the years with changing technologies and enterprise priorities. As with other segments within application services, the focus of application management has been improving productivity and reducing costs while ensuring applications are up and running. Next-generation application management is the evolution of the traditional AMS. More mature models of service delivery, newer financial constructs, and evolved governance models apart from using more advanced technologies are some of the differentiating factors of next-generation AMS vis-à-vis traditional AMS. Enterprises are increasingly demanding next-generation AMS from their service providers to cut the run spend and divert it toward modernization and creation of new assets.
“Appirio, a Wipro company, has a strong Salesforce services business,” said Khalda De Souza, Research Director at HFS Research and author of the Salesforce Services Top 10 report, April 2020. “We ranked Appirio in the top 5 in our report. Its investment in industry sector solutions and its ability to position Salesforce engagements in a business context were differentiators. Moreover, clients highlight the quality of its account management and flexibility.”
Everest Group released its report titled "Financial Crime and Compliance (FCC) Operations Services PEAK Matrix Assessment and Service Provider Landscape 2020".
In this report, the Everest Group analyzes the changing dynamics of the enterprise blockchain services landscape and assesses service providers across several key dimensions.
In this report, Everest Group assessed the vision and capabilities of 17 service providers. It also identified two service providers as the ‘2020 Verification and Validation Engineering services Market Star Performers’ based on the strongest forward movement demonstrated on the PEAK Matrix year-on-year.
Everest Group analyzes the changing dynamics of the Banking BPS landscape and assesses service providers across several key dimensions. It classified 30+ Banking BPS service providers. Based on its analysis, Wipro emerged as a Leader in PEAK 2020.
Everest Group, in this report analyzes the landscape of wealth Management operation services and accesses service providers across several key dimensions. It classified 20 service providers for wealth management operations. Based on the analysis, Wipro emerged as a Leader.
In this report, Everest Group assessed the vision and capabilities of 17 service providers. It also identified two service providers as the ‘2020 Verification and Validation Engineering services Market Star Performers’ based on the strongest forward movement demonstrated on the PEAK Matrix year-on-year.
The 2020 ISG Provider Lens™ Microsoft Ecosystem Partners Report for the U.S. evaluates the capabilities of 40 providers across four quadrants: Managed Service Provider for Azure, Office 365 Integration, SAP on Azure, and SharePoint Integration. Wipro is rated as a Leader across four quadrants.
The Everest Group assessed the capabilities of 27 leading Intelligent Process Automation (IPA) solution providers considering such aspects as Technology & services capabilities, vision & strategy, innovation and investments, market adoption, portfolio mix and the value delivered.
The 2021 IDC MarketScape report covering worldwide supply chain SAP ecosystems services looks at 11 IT services firms that support the assessment, selection, and implementation of the SAP suite of supply chain management tools. The IDC MarketScape research is both a quantitative and qualitative assessment of the characteristics and capabilities that affect a vendor's success in delivering supply chain transformations for manufacturers and retailers. For the purposes of this analysis, the IDC MarketScape divided potential key measures for success into two primary categories: capabilities and strategies. Based on their analysis, Wipro is named as a Leader.
The ISG Provider Lens™ — Utilities Industry — Services and Solutions 2021 — North America provides an assessment of the expertise and strategies of selected enterprises serving the utilities industry across North America. It specifically rates companies’ digital transformation services and solutions, next-gen IT services, and intelligent business process management services.
The report analyzed 18 GCP cloud system integrators and benchmarked them against the key parameters including market adoption, portfolio mix, value delivered, vision and strategy, scope of services offered, innovation & investments, and delivery footprint.
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