In their rush to improve business resiliency and market responsiveness, enterprises have invested in mainframe applications to protect against future disruptions. Yet to fully meet modern business demands, mainframe applications must evolve to address the organizations’ growing and changing needs.
Mainframe environments offer high response rates, resiliency, and scalability, but updating them can be a major undertaking. This is accentuated by challenges related to strategy, process, and a lack of skilled resources.
To help circumvent and overcome these challenges, organizations can explore alternative staffing models offered by application services providers. This IDC Technology Spotlight examines the use of crowdsourcing and the important role the hybrid crowd can play as organizations modernize their mainframe applications.