Wipro was placed in the Leaders’ Quadrant in Gartner latest Magic Quadrant for Customer Service (CS) Business Process Outsourcing report.

The experience design ecosystem is at the cusp of change, according to research firm Everest Group

HFS Top 10: Retail and CPG Services, 2022 ranks Wipro third in its list of top ten retail and CPG service providers.

Over the past 18 months, Wipro has embarked on major restructuring to more closely align with customer requirements, increase agility, and create an efficient operating model. The 2021 Wipro Americas Analyst event provided details on its evolution over the past 18 months and the achievements it has made over the past year.

Everest Group presented a detailed analysis and assessment of the Intelligent Process Automation (IPA) – Solution Provider Landscape with PEAK Matrix® Assessment 2022.

HFS recognizes Wipro as having “Energy vision and a new operating model aligning Wipro’s services and technology strengths under the energy transition’s global context”

ISG evaluated multiple service providers for its AWS – Ecosystems Partners Australia ISG Provider Lens™ report, comparing provider strengths, challenges and competitive differentiators.

Global research firm Gartner® has released its Gartner Peer Insights “Voice of the Customer” report, based on business reviews contributed to the Garter Peer Insights platform. The report provides enterprise IT decision makers around the world with an effective resource for selecting a leading tech service provider to guide their digital transformations.

ISG evaluated multiple service providers for its “AWS – Ecosystems Partners” ISG Provider LensTM report, comparing provider strengths, challenges and competitive differentiators across 6 quadrants: AWS Managed Services, AWS SAP Workloads, AWS Data Analytics and Machine Learning, AWS Internet of Things (IoT) Services, AWS Migrations Services and AWS Consulting Services.

This report analyzes Wipro across four different service categories: Core Modernization and Integration Services, Banking Governance, Risk and Compliance Services, Transformational and Digital Banking Services, Payment and Card Processing Services.

Wipro FullStride Cloud Services was named a ‘Leader’ by the global management consulting and advisory services company, Avasant in its Hybrid Enterprise Cloud Services 2021-2022 RadarView™ report.

ISG rated multiple service providers for its “Enterprise Service Management – Services & Solutions 2022” report across three quadrants for U.S. market

Everest Group presented a detailed analysis and assessment in the Healthcare Payer Operations PEAK Matrix® Assessment 2022

This report analyzes Wipro across four different service categories: Core Modernization and Integration Services, Banking Governance, Risk and Compliance Services, Transformational and Digital Banking Services, Payment and Card Processing Services.

The report examined the service providers role in the dynamic global life sciences industry, primarily focusing on industry-specific capabilities for life sciences as defined in our life sciences value chain.

Wipro has been recognized in Gartner’s “Market Guide for MES/MOM Implementation Providers” report as a leading vendor for in manufacturing execution systems (MES) and manufacturing operations management (MOM).

Substation asset owners will have to unlock the value of their investments and achieve operational excellence by leveraging new technologies and carefully

Avasant has identified Wipro as a Leader in its SD-WAN Managed Services 2021-22 RadarView™ report, touting its practice maturity, investments, innovation and partner ecosystem.

Wipro’s positioning as a ‘Leader’ in managed workplace services is testament to our industry-leading nextgen workplace offerings such as Wipro LiVE Workspace™, Wipro virtuadesk, investments in state-of-the-art automation platforms, and a strong partner ecosystem.

Everest Group presented a detailed analysis and assessment of the Enterprise Blockchain Services PEAK Matrix® Assessment 2022

Research enterprise Gartner® recently published its “2022 Magic Quadrant™ for Data and Analytics Service Providers,” and in the report’s evaluation Wipro is positioned as a Leader based on our Completeness of Vision and Ability to Execute. According to the report, ‘Organizations looking for D&A-led business transformation should consider Wipro for its comprehensive approach and robust partner ecosystem’

IT service providers are looking to own the end-to-end cybersecurity adoption cycle and be part of the executive decision-making. This implies going beyond regular implementation and managed security services and offering consultancy and advisory services.

Everest Group presented a detailed analysis and assessment of Consumer Loan Origination System capabilities for 22 IT vendors

Wipro launched its Wipro FullStride Cloud Services with a commitment of $1 billion in technology, talent, and partnerships over the next three years, but whether it can compete with the top tier of cloud services providers is dependent on executing on their ambitions.

Moving to the cloud while capitalizing on its innovative capabilities is a complex process for enterprises. Issues that firms face include developing a detailed road map with the architecture needed for the right organizational models and change management processes; implementing effective migration and modernization processes to create agile capabilities and ensure continuous innovation; enabling collaboration across stakeholders from IT to LOB including the CXOs; and ensuring optimal performance and resiliency. Ultimately, once enterprises move to the cloud, they must be able to meet critical business objectives that align with industry requirements.

Everest Group presented a detailed analysis and assessment of the cloud services capabilities of 29 IT Services Providers in North America in this study.

Everest Group presented a detailed analysis and assessment of the cloud services capabilities of 28 IT Service Providers in Europe in this study.

In 2021, HFS Research evaluated the capabilities of the world’s top providers of banking and financial services. Their report ranked Wipro fourth among the top ten organizations.

Everest Group evaluated and featured 26 leading IT service providers on the digital workplace services PEAK Matrix based on criteria such as digital workplace services vision & strategy

Wipro was named a ‘Leader’ by the global management consulting and advisory services company Avasant in its Oracle Cloud ERP Services 2021-2022 RadarView report.

Customers’ desire to go to cloud is high, but often their ability to do so is low, which is the gap the vendor is addressing with Wipro FullStride Cloud Services. The offering represents the organizing principle for Wipro’s cloud ambitions, designed to simplify, accelerate and orchestrate customer cloud journeys.

Cybersecurity solutions are usually a mixture of three components: people, processes, and technology. In real estate, you hear the phrase "location, location, location" repeated over and over.

Everest Group presented a detailed analysis and assessment of 18 Healthcare BPS service providers in this study.

Whitelane Research, an independent company that focuses on IT outsourcing in Europe, has published the results of their 2021 IT Outsourcing Study for France.

Celent Discusses Cloud Transformation in Financial Services with Harpreet Arora, VP & Global Managing Partner, BFSI Consulting, Wipro

Whitelane Research, an independent company that focuses on IT outsourcing in Europe, has published the results of their 2021 IT Outsourcing Study for France.

A common denominator among the market-leading software applications is that they’ve undergone extensive quality assurance testing to ensure consumers receive an innovative product.

Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, has released the results of their 2021 IT Outsourcing Study for Germany.

Avasant identified Wipro as a Leader in its High-Tech Digital Services 2021-2022 RadarViewTM report, touting its practice maturity, investments, innovation and partner ecosystem. In its assessment, Avasant recognized Wipro’s expertise in the consumer technology segment, its ability to deliver industry solutions across the value chain, and its robust partner ecosystem. The study focused on digital service delivery across the consumer electronics, semiconductor, communications, computer peripherals, enterprise software, and consumer technology segments.

The Forrester Wave™: Data Management Service Providers report assesses the top 12 data management service providers to provide a comprehensive evaluation of their current offerings, strategies, and market presence.

An HFS Market Vision Paper. A story 75 years in the making, Wipro has come a long way. It has pioneered and shaped the development of the entire global IT industry.

The Everest Group assessed 31 leading banking operations service providers on the Everest PEAK Matrix® 2022 based on absolute market success

Wipro has been named as a Leader in the IDC MarketScape: Worldwide Salesforce Implementation Services 2021 report.

Wipro acquired Capco six months ago, and is Wipro’s largest ever acquisition which, if successful, should enable it to compete with tier-one technology and management consulting firms in large-scale, domain critical, transformation projects with financial institutions.

Gartner released its second-year report titled - “Magic Quadrant for Managed Network Services”.

Wipro’s ability to productize technology and couple it with personnel paints a compelling picture for clients and grants it immense pricing flexibility compared to other cybersecurity consulting providers in this research.

In their rush to improve business resiliency and market responsiveness...

Wipro has been positioned as a ‘Leader’ and ‘Star Performer’ in the Everest Group PEAK Matrix® for Finance and Accounting Outsourcing (FAO) Service Providers 2021.

Wipro has been positioned as a Best in Class Overall in teknowlogy | PAC Group’s ServiceNow Services in Europe 2021.

This 2021 IDC MarketScape for worldwide smart manufacturing services looks at 12 IT services firms that through their services support the development of key use cases in the smart manufacturing space. Wipro is positioned in the Leaders category in this study.

Global research firm Gartner® has released its Gartner Peer Insights “Voice of the Customer” report, based on business reviews contributed to the Garter Peer Insights platform. The report provides enterprise IT decision makers around the world with an effective resource for selecting a leading tech service provider to guide their digital transformations.

IDC MarketScape evaluated 19 AI services providers based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing AI business services in both the short and long term.

Our expertise is enabling enterprises to adopt new innovations and reimagine business tasks

The driving experience is evolving, as automotive engineers are developing new tech innovations that enable vehicles to provide voice assistance platforms, deliver greater fuel efficiency, and offer greater safety.

Everest Group has compiled the results of its assessment performed

The increasing complexity of capital markets operations brought about by evolving customer needs

Everest Group’s Network Transformation and Managed Services PEAK Matrix® Assessment 2021

Becoming an intelligent enterprise requires more than data.

To say cloud investment has spiked in recent years is an inexcusable understatement.

Wipro envisions enabling digital trust in enterprises

Wipro’s application development and maintenance (ADM) expertise

In the highly competitive U.K. market, Wipro has established itself as a leading provider of application development and maintenance (ADM) services, according to a recent report from research firm ISG.

Our Salesforce services for large enterprises are recognized as among the most innovative in our industry.

The SAP HANA platform is providing businesses with an effective way to manage and analyze data, ISG, a leading global technology research and advisory firm has assessed SAP HANA service providers across the U.K.

ISG, a leading global technology research and advisory firm’s series of Provider LensTM evaluations provide an overview of the top technology service providers in different markets around the world.

A Thought Leadership Paper by Avasant

The report is based on detailed assessment of 31 life sciences BPS service providers featured on the Life Sciences Operations - Services PEAK Matrix®.

The ISG Provider Lens™ — Utilities Industry — Services and Solutions 2021 — North America provides an assessment of the expertise and strategies of selected enterprises serving the utilities industry across North America. It specifically rates companies’ digital transformation services and solutions, next-gen IT services, and intelligent business process management services.

Ranked as Leader in the ISG Provider Lens™ Quadrant Report 2021 across all four quadrants.

ISG rated 48 providers for its “Digital Business Solutions and Service Partners 2020” report across five quadrants for the U.S. market: Digital Business Consulting Services, Digital Customer Experience Services, Digital Product Lifecycle Services, Blockchain Services and Digital Supply Chain Transformation Services. A higher number of vendors participated in this year’s study, indicating a stronger push for digital services, and Wipro’s leading expertise in technology consulting, combined with its industry-specific solutions and in-house AI and analytics tools, makes it a leader in this space.

ISG rated 123 providers for its “Digital Business Solutions and Service Partners 2020” report across five quadrants for the Australian market: Digital Business Consulting Services, Digital Customer Experience Services, Digital Product Lifecycle Services, Blockchain Services, and Digital Supply Chain Transformation Services. This is the first time this study has been conducted in Australia, where Wipro’s automation, analytics, innovation, and product lifecycle solution (PLS) offerings, together with its industry experience, have enabled it to rank as a leader in the following categories: Digital Business Consulting Services, Digital Customer Experience Services, and Digital Product Lifecycle Services.

Industry research firm ISG rated 48 providers for its “Digital Business Solutions and Service Partners 2020” report across five quadrants for the U.K. market: Digital Business Consulting Services, Digital Customer Experience Services, Digital Product Lifecycle Services, Blockchain Services, and Digital Supply Chain Transformation Services.

Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 IT Outsourcing Study for the UK.

Our strategies and solutions are helping create the next generation of software advancements

Our semiconductor expertise is driving new innovations within the tech industry

The Zinnov Zones assessment report on ER&D and IoT services 2020 lists Wipro as a leader across all 24 industry sectors analysed

The digital world is highly competitive today, as it strives to provide the best of service interactions and `Moments of Truth' based on understanding, empathy, and problem solving. Service, therefore, is not transactional any more, and organizations are committed to improving their service levels.

Mitie, a UK-headquartered facilities management (FM) and professional services leader employing almost 50,000 people with revenues of £2.2 billion in FY20, wanted to drive significant efficiency improvements and cost savings. In the midst of a multiyear transformation program that started before the COVID-19 pandemic, Mitie teamed with Wipro to manage their SAP cloud ERP migration to Microsoft Azure.

The 2021 IDC MarketScape report covering worldwide supply chain SAP ecosystems services looks at 11 IT services firms that support the assessment, selection, and implementation of the SAP suite of supply chain management tools. The IDC MarketScape research is both a quantitative and qualitative assessment of the characteristics and capabilities that affect a vendor's success in delivering supply chain transformations for manufacturers and retailers. For the purposes of this analysis, the IDC MarketScape divided potential key measures for success into two primary categories: capabilities and strategies. Based on their analysis, Wipro is named as a Leader.

The SAP on Azure quadrant of the ISG Provider Lens TM Microsoft Ecosystem Report for the U.S. lays out the positioning of companies offering SAP on Azure services in the U.S. region. The services regularly provided by these companies include architecture consulting and analysis, technical design, support for configuration, deployment, escalation management, change and fault management, optimization, and reporting. Based on the analysis done by ISG, Wipro is rated as a Leader.

Our Engineering Offerings Are Driving New Product Achievements and Greater Business Value

5G is a game-changing technology for communications SPs, but only if the key business and operations processes are redirected from a network-only focus to a real-time "assured customer experience" involving solutions based on network connectivity services combined with partner-defined inputs.

This week, Wipro announced plans to bolster its delivery footprint in the UK with a new Innovation Centre in London. The investment, which will cost £16m over four years, will accompany the firm's existing assets in the city - including an existing Cloud Studio in London and a Cyber Defence Centre in nearby Reading.

Application management as a practice area has evolved over the years with changing technologies and enterprise priorities. As with other segments within application services, the focus of application management has been improving productivity and reducing costs while ensuring applications are up and running. Next-generation application management is the evolution of the traditional AMS. More mature models of service delivery, newer financial constructs, and evolved governance models apart from using more advanced technologies are some of the differentiating factors of next-generation AMS vis-à-vis traditional AMS. Enterprises are increasingly demanding next-generation AMS from their service providers to cut the run spend and divert it toward modernization and creation of new assets.

Download PAC’s “Expert View” report covering Zoom-to-Cloud. The move to Oracle Cloud is a large-scale initiative that encompasses a range of vital tasks, and creating a thorough adoption strategy is essential to reaching a successful outcome.

ISG Provider Lens™ report on ServiceNow Partner Ecosystem 2021, with focus on the lifecycle of a ServiceNow based workflow situation, is categorized in 3 segments: ServiceNow Consulting Services, ServiceNow Implementation & Integration Services & ServiceNow Managed Service Providers.

With the rise of digital, cloud has become instrumental in forming the agile IT networks, innovative processes and technologies, and sophisticated orchestration capabilities businesses need to succeed.

Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 IT Outsourcing Study for the Nordics region.

Everest Group assessed the capabilities of 22 service providers on Pharmacovigilance and Complaint Management Operations Services PEAK Matrix®. The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading drug safety services providers, and an ongoing analysis of the pharmacovigilance and complaint management services market.

The Everest Group assessed the capabilities of 27 leading Intelligent Process Automation (IPA) solution providers considering such aspects as Technology & services capabilities, vision & strategy, innovation and investments, market adoption, portfolio mix and the value delivered.

In this IDC MarketScape, IDC Retail Insights assesses the capabilities and strategies of several SPs serving the co-innovation needs of retail companies across industry segments (food and non-food retail). Strengths called out for Wipro.

Analyst firm HFS Research have released a report on Wipro’s collaboration with National Services Scotland (part of National Health Service Scotland) to improve the organization’s data analytics and visualization operations. Our team developed a Centre of Excellence (CoE) in a production environment to monitor how effectively the organization is using its artificial intelligence technologies to gain valuable insights and reduce costs.

In this IDC MarketScape, IDC Retail Insights assesses the capabilities and strategies of selected enterprise service providers in serving the specific needs of retail companies worldwide across industry segments (food and non-food retail).

The pandemic has compelled the corporate world to adopt remote working, and organizations are going all out to provide excellent workplace technology infrastructure and experience to their employees.

Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 Netherlands IT Outsourcing Study. We are excited to share that Wipro is ranked #3 in their overall Customer Satisfaction category with a satisfaction score of 78% (market average 71%).

Gartner recently published its February 2021 Magic Quadrant for Customer Service BPO where Wipro has been positioned as ‘Leader’. The Magic Quadrant research identifies and then analyzes the most relevant providers and their products and services in a market.

The report evaluated 19 different service providers on 15 criteria based on their varied vision and approaches to the market, including different levels of innovation and variation in the ability to execute and depth of services, and placed Wipro in the 'Leaders ' quadrant.

Organizations across industries continually pursue ways to gain efficiencies, reduce costs, and improve agility. Digital process automation (DPA) is an effective way to achieve these goals by relegating repetitive tasks to tech tools and enabling enterprises to focus on achieving their business goals.

The report evaluated 20 software vendors on 15 criteria based on their vision and approaches to the market, including different levels of innovation, depth of services, and variation in the ability to execute, and placed Wipro in the Leaders' quadrant.

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering SAP cloud migration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations, and identify the best-performing vendors overall including those providing legacy migrations and S/4HANA transformations.

The Everest Group assessed the capabilities of 27 system integrators (SI) on AWS PEAK Matrix® and offered research-based insights into several critical dimensions, including market adoption, portfolio mix, value delivered, vision and strategy, the scope of services offered vision, innovation, investments, and delivery footprint.

Mobile operator Telefonica Germany/O2 has unveiled a major new five-year contract award to Wipro to transform its business support systems (BSS) and associated quality assurance.

This report evaluated 21 IT service providers on their AI offerings, considering such aspects as market adoption, portfolio mix, the value delivered, the scope of services offered, vision and strategy, innovation and investments, and delivery footprint basis. Wipro emerged as a Leader.

Everest Group analyzes 27 IT service providers’ digital capabilities specific to the life sciences sector globally.

The report analyzed 18 GCP cloud system integrators and benchmarked them against the key parameters including market adoption, portfolio mix, value delivered, vision and strategy, scope of services offered, innovation & investments, and delivery footprint. ‘GCP Specializations’ in cloud migrations, expertise in SAP on Google cloud coupled with exclusive Google innovation arena for a multi-disciplinary approach to co-create solutions are key differentiators recognized by the analyst firm.

The Everest group assessed 26 system integrators (SI) capabilities on Microsoft Azure PEAK Matrix® and offers research based insights into several key dimensions including market adoption, portfolio mix, value delivered, vision and strategy, scope of services offered, innovation and investments, and delivery footprint.