5G is a game-changing technology for communications SPs, but only if the key business and operations processes are redirected from a network-only focus to a real-time "assured customer experience" involving solutions based on network connectivity services combined with partner-defined inputs.
This IDC Market Note looks at how Wipro with its 5G edge deployment strategy is making a difference in meeting the operational readiness needs of communications SPs the world over. Wipro addresses communications SPs' business management and operations functions — service orchestration, provisioning, inventory, catalog, activation, and assurance — through productized processes, implementation frameworks, and its 5G test labs
With the complexity 5G/MEC solutions and applications bring, many communications SPs are stretched to assemble the right resources for making things work. Getting each of the new business and customer experience needs right is no easy task and implementing processes to address them is the reason most communications SPs are looking to a trusted SI partner for help.
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