Global supply chains are at an inflection point. Faced with rising complexity, shifting customer expectations, and mounting sustainability pressures, enterprises are rethinking how supply chains are designed, operated, and optimized.
Global supply chains are at an inflection point. Faced with rising complexity, shifting customer expectations, and mounting sustainability pressures, enterprises are rethinking how supply chains are designed, operated, and optimized.
The 2023 Gartner Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services Worldwide recognizes Wipro as a Leader based on Wipro’s Ability to Execute and Completeness of Vision.
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering SAP cloud migration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations, and identify the best-performing vendors overall including those providing legacy migrations and S/4HANA transformations.
The report evaluated 20 service providers on 15 criteria based on their vision and approaches to the market, including different levels of innovation, depth of services, and variation in the ability to execute, and placed Wipro in the Leaders' quadrant.
The report evaluated 19 different service providers on 15 criteria based on their varied vision and approaches to the market, including different levels of innovation and variation in the ability to execute and depth of services, and placed Wipro in the 'Leaders ' quadrant.
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 Netherlands IT Outsourcing Study. We are excited to share that Wipro is ranked #3 in their overall Customer Satisfaction category with a satisfaction score of 78% (market average 71%).
Gartner recently published its February 2021 Magic Quadrant for Customer Service BPO where Wipro has been positioned as ‘Leader’. The Magic Quadrant research identifies and then analyzes the most relevant providers and their products and services in a market.
Organizations across industries continually pursue ways to gain efficiencies, reduce costs, and improve agility. Digital process automation (DPA) is an effective way to achieve these goals by relegating repetitive tasks to tech tools and enabling enterprises to focus on achieving their business goals.
In this IDC MarketScape, IDC Retail Insights assesses the capabilities and strategies of several SPs serving the co-innovation needs of retail companies across industry segments (food and non-food retail). Strengths called out for Wipro.
In this IDC MarketScape, IDC Retail Insights assesses the capabilities and strategies of selected enterprise service providers in serving the specific needs of retail companies worldwide across industry segments (food and non-food retail).
Analyst firm HFS Research have released a report on Wipro’s collaboration with National Services Scotland (part of National Health Service Scotland) to improve the organization’s data analytics and visualization operations. Our team developed a Centre of Excellence (CoE) in a production environment to monitor how effectively the organization is using its artificial intelligence technologies to gain valuable insights and reduce costs.
The Everest Group assessed the capabilities of 27 leading Intelligent Process Automation (IPA) solution providers considering such aspects as Technology & services capabilities, vision & strategy, innovation and investments, market adoption, portfolio mix and the value delivered.
Everest Group assessed the capabilities of 22 service providers on Pharmacovigilance and Complaint Management Operations Services PEAK Matrix®. The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading drug safety services providers, and an ongoing analysis of the pharmacovigilance and complaint management services market.
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 IT Outsourcing Study for the Nordics region.
With the rise of digital, cloud has become instrumental in forming the agile IT networks, innovative processes and technologies, and sophisticated orchestration capabilities businesses need to succeed.
ISG Provider Lens™ report on ServiceNow Partner Ecosystem 2021, with focus on the lifecycle of a ServiceNow based workflow situation, is categorized in 3 segments: ServiceNow Consulting Services, ServiceNow Implementation & Integration Services & ServiceNow Managed Service Providers.
Download PAC’s “Expert View” report covering Zoom-to-Cloud. The move to Oracle Cloud is a large-scale initiative that encompasses a range of vital tasks, and creating a thorough adoption strategy is essential to reaching a successful outcome.
Application management as a practice area has evolved over the years with changing technologies and enterprise priorities. As with other segments within application services, the focus of application management has been improving productivity and reducing costs while ensuring applications are up and running. Next-generation application management is the evolution of the traditional AMS. More mature models of service delivery, newer financial constructs, and evolved governance models apart from using more advanced technologies are some of the differentiating factors of next-generation AMS vis-à-vis traditional AMS. Enterprises are increasingly demanding next-generation AMS from their service providers to cut the run spend and divert it toward modernization and creation of new assets.
This week, Wipro announced plans to bolster its delivery footprint in the UK with a new Innovation Centre in London. The investment, which will cost £16m over four years, will accompany the firm's existing assets in the city - including an existing Cloud Studio in London and a Cyber Defence Centre in nearby Reading.
5G is a game-changing technology for communications SPs, but only if the key business and operations processes are redirected from a network-only focus to a real-time "assured customer experience" involving solutions based on network connectivity services combined with partner-defined inputs.
The SAP on Azure quadrant of the ISG Provider Lens TM Microsoft Ecosystem Report for the U.S. lays out the positioning of companies offering SAP on Azure services in the U.S. region. The services regularly provided by these companies include architecture consulting and analysis, technical design, support for configuration, deployment, escalation management, change and fault management, optimization, and reporting. Based on the analysis done by ISG, Wipro is rated as a Leader.
The 2021 IDC MarketScape report covering worldwide supply chain SAP ecosystems services looks at 11 IT services firms that support the assessment, selection, and implementation of the SAP suite of supply chain management tools. The IDC MarketScape research is both a quantitative and qualitative assessment of the characteristics and capabilities that affect a vendor's success in delivering supply chain transformations for manufacturers and retailers. For the purposes of this analysis, the IDC MarketScape divided potential key measures for success into two primary categories: capabilities and strategies. Based on their analysis, Wipro is named as a Leader.
Mitie, a UK-headquartered facilities management (FM) and professional services leader employing almost 50,000 people with revenues of £2.2 billion in FY20, wanted to drive significant efficiency improvements and cost savings. In the midst of a multiyear transformation program that started before the COVID-19 pandemic, Mitie teamed with Wipro to manage their SAP cloud ERP migration to Microsoft Azure.
The digital world is highly competitive today, as it strives to provide the best of service interactions and `Moments of Truth' based on understanding, empathy, and problem solving. Service, therefore, is not transactional any more, and organizations are committed to improving their service levels.
Whitelane Research, an independent company that focuses on IT outsourcing throughout Europe, recently released the results for their 2021 IT Outsourcing Study for the UK.
The ISG Provider Lens™ — Utilities Industry — Services and Solutions 2021 — North America provides an assessment of the expertise and strategies of selected enterprises serving the utilities industry across North America. It specifically rates companies’ digital transformation services and solutions, next-gen IT services, and intelligent business process management services.
In this assessment, Everest Group assessed the vision & capability and market impact of 16 leading IT service providers to enable business model innovation for insurance enterprises.
IDC MarketScape evaluated 19 AI services providers based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing AI business services in both the short and long term.
Global research firm Gartner® has released its Gartner Peer Insights “Voice of the Customer” report, based on business reviews contributed to the Garter Peer Insights platform. The report provides enterprise IT decision makers around the world with an effective resource for selecting a leading tech service provider to guide their digital transformations.
This 2021 IDC MarketScape for worldwide smart manufacturing services looks at 12 IT services firms that through their services support the development of key use cases in the smart manufacturing space. Wipro is positioned in the Leaders category in this study.
Avasant identified Wipro as a Leader in its High-Tech Digital Services 2021-2022 RadarViewTM report, touting its practice maturity, investments, innovation and partner ecosystem. In its assessment, Avasant recognized Wipro’s expertise in the consumer technology segment, its ability to deliver industry solutions across the value chain, and its robust partner ecosystem. The study focused on digital service delivery across the consumer electronics, semiconductor, communications, computer peripherals, enterprise software, and consumer technology segments.
Wipro has been positioned as a ‘Leader’ and ‘Star Performer’ in the Everest Group PEAK Matrix® for Finance and Accounting Outsourcing (FAO) Service Providers 2021.
Wipro acquired Capco six months ago, and is Wipro’s largest ever acquisition which, if successful, should enable it to compete with tier-one technology and management consulting firms in large-scale, domain critical, transformation projects with financial institutions.
A common denominator among the market-leading software applications is that they’ve undergone extensive quality assurance testing to ensure consumers receive an innovative product.
Whitelane Research, an independent company that focuses on IT outsourcing in Europe, has published the results of their 2021 IT Outsourcing Study for France.
Customers’ desire to go to cloud is high, but often their ability to do so is low, which is the gap the vendor is addressing with Wipro FullStride Cloud Services. The offering represents the organizing principle for Wipro’s cloud ambitions, designed to simplify, accelerate and orchestrate customer cloud journeys.
Everest Group evaluated and featured 26 leading IT service providers on the digital workplace services PEAK Matrix based on criteria such as digital workplace services vision & strategy
Wipro launched its Wipro FullStride Cloud Services with a commitment of $1 billion in technology, talent, and partnerships over the next three years, but whether it can compete with the top tier of cloud services providers is dependent on executing on their ambitions.
Moving to the cloud while capitalizing on its innovative capabilities is a complex process for enterprises. Issues that firms face include developing a detailed road map with the architecture needed for the right organizational models and change management processes; implementing effective migration and modernization processes to create agile capabilities and ensure continuous innovation; enabling collaboration across stakeholders from IT to LOB including the CXOs; and ensuring optimal performance and resiliency. Ultimately, once enterprises move to the cloud, they must be able to meet critical business objectives that align with industry requirements.
IT service providers are looking to own the end-to-end cybersecurity adoption cycle and be part of the executive decision-making. This implies going beyond regular implementation and managed security services and offering consultancy and advisory services.
Wipro’s positioning as a ‘Leader’ in managed workplace services is testament to our industry-leading nextgen workplace offerings such as Wipro LiVE Workspace™, Wipro virtuadesk, investments in state-of-the-art automation platforms, and a strong partner ecosystem.
This report analyzes Wipro across four different service categories: Core Modernization and Integration Services, Banking Governance, Risk and Compliance Services, Transformational and Digital Banking Services, Payment and Card Processing Services.
ISG rated multiple service providers for its “Enterprise Service Management – Services & Solutions 2022” report across three quadrants for U.S. market
This report analyzes Wipro across four different service categories: Core Modernization and Integration Services, Banking Governance, Risk and Compliance Services, Transformational and Digital Banking Services, Payment and Card Processing Services.
Wipro FullStride Cloud Services was named a ‘Leader’ by the global management consulting and advisory services company, Avasant in its Hybrid Enterprise Cloud Services 2021-2022 RadarView™ report.
ISG evaluated multiple service providers for its “AWS – Ecosystems Partners” ISG Provider LensTM report, comparing provider strengths, challenges and competitive differentiators across 6 quadrants: AWS Managed Services, AWS SAP Workloads, AWS Data Analytics and Machine Learning, AWS Internet of Things (IoT) Services, AWS Migrations Services and AWS Consulting Services.
Everest Group presented a detailed analysis and assessment of the Intelligent Process Automation (IPA) – Solution Provider Landscape with PEAK Matrix® Assessment 2022.
Over the past 18 months, Wipro has embarked on major restructuring to more closely align with customer requirements, increase agility, and create an efficient operating model. The 2021 Wipro Americas Analyst event provided details on its evolution over the past 18 months and the achievements it has made over the past year.
The PEAK Matrix is a framework that provides an objective, data-driven, and comparative assessment of OCA service providers based on their absolute market success and delivery capability. It has evaluated 15 service providers on their OCA service experience
ISG Provider Lens™ named Wipro in US a leader across two quadrants of its 2021 Public Cloud — Services and Solutions report: consulting and transformation for large accounts, and managed public services.
ISG Provider Lens named Wipro in UK a leader across two quadrants of its 2021 Public Cloud — Services and Solutions report: consulting and transformation for large accounts, and managed public services for large accounts.
The Everest Group PEAK Matrix® is a detailed analysis of 26 healthcare payer digital service providers, assessing each organization across dimensions related to capabilities and market success.
Wipro has been recognized in the Leaders Quadrant in the Gartner latest Magic Quadrant 2022 for Finance and Accounting Business Process Outsourcing Services. The report evaluated 14 service providers based on ‘Completeness of Vision’ and ‘Ability to Execute’ criteria.
This paper by ISG, a leading global technology research and advisory firm, explores the factors that impact the field services operations and the ensuing challenges given the new hybrid working model.
Ongoing investments in infrastructure, platforms, data, and next-generation services continue to make AWS a major player in the public cloud market. As enterprises look to system integrators for help
Everest Group’s 2022 PEAK Matrix® for Financial Crime and Compliance evaluates 27 of the top FCC services providers, and Wipro is please to be recognized as a leader.
Everest Group’s 2022 PEAK Matrix® Assessment for System Integration Capabilities on Microsoft Azure presents a detailed assessment of 31 leading system integrators and their capabilities and Wipro is pleased to be named a leader.
For the second year in a row, Wipro has been named by Gartner ® Peer Insights™ as a Customers' Choice for 'Voice of the Customer' for Data and Analytics Service Providers.The program recognizes vendors that are highly rated by their customers.
Wipro has been positioned as a ‘Leader’ among the top global digital workplace service providers by Everest Group in its 2022 PEAK Matrix® Assessment for North America.
Everest Group presented detailed profiles of 26 SIs featured on the System Integration Capabilities on GCP Services PEAK Matrix® Assessment 2022.
Wipro is positioned as leader for Future of Work Services and Solutions with a focus on Workplace Strategy Transformation Services, Managed Workplace Services - End User Technology - Large Accounts, Digital Service Desk and Workplace Support Services, Managed Employee Experience Services for the U.S. market.
Wipro is positioned as leader for Future of Work Services and Solutions with a focus on Digital Service Desk and Workplace Support Services and Managed Workplace for the Switzerland market.
Gartner has highlighted Wipro as a Representative Vendor within the supply chain planning (SCP) system integrator (SI) market. The market is composed of consultants and service providers that can configure, integrate, implement and upgrade SCP applications.
Avasant identified Wipro as a leader in the AVASANT Manufacturing Digital Services 2022-2023 RadarView™ by rating Wipro highly across all three evaluation parameters - Practice Maturity, Partner Ecosystem and Investments & Innovation.
In its comprehensive assessment of 27 finance and accounting (FAO) service providers, Everest Group has positioned Wipro as a leader, highlighting Wipro’s digital-first strategy and advanced capabilities in the field.
According to the report, “Customers mention quality of staff, delivery of automation, and concerted efforts in balancing the offshore and onshore talent as strengths, along with cybersecurity engineering, identity access management, data security and privacy management, and compliance and risk management.”
Analyst organization Everest Group has named Wipro a Leader in the Everest Application and Digital Services in Life and Annuity Insurance – PEAK Matrix Assessment 2023.
In today’s rapidly digitalizing age and increasing adoption of multi-cloud, it has become critical for enterprise leaders and decision-makers to rethink their IT investment. Enterprises need to move beyond legacy infrastructure and design a more strategic approach to hybrid/multi-cloud.
Digitalisation will be a crucial piece of any sustainability and decarbonisation journey. Yet many of the technologies powering digital transformation continue to generate a significant carbon footprint.
The report evaluates the capabilities of 40 providers and positions each provider across four quadrants: Leader, Product Challenger, Market Challenger, and Contender. Wipro has emerged a leader in all five segments in the evaluation.
The report evaluates the capabilities of 49 providers and positions each provider across four quadrants: Leader, Product Challenger, Market Challenger, and Contender. Wipro has emerged a leader in four out of the five segments in the evaluation.
The report evaluates the capabilities of 53 providers and positions each provider across four quadrants: Leader, Product Challenger, Market Challenger, and Contender. Wipro has emerged a leader in all five segments in the evaluation.
Wipro’s acquisition of Capco, as well as its partnership ecosystem, thought leadership and wide range of solutions, propelled Wipro to a Leader and a Star Performer status.
In this new world of work, organizations are constantly looking for inventive ways to elevate workplace experiences. Business leaders and decision-makers are rethinking their IT investments to make Workplace Communications and Collaborations (WCC) more streamlined and seamless.
Wipro’s strong, strategic partnerships and ability to provide clients with comprehensive solutions to embrace the open finance ecosystem position the company as a Leader, according to Everest Group.
Global business research consultancy HFS named Wipro an Enterprise Innovator in its Horizons Healthcare Payer Service Providers 2022 report, citing Wipro’s “strong solutions portfolio built digitally and delivered across modalities.”
In this report, Everest Group analyze 23 capital markets operations service providers and position them on its PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.
Authentication/identity has become essential for enterprise security in 2023. IAM is the most critical component for Zero Trust deployments, including MFA, single sign-on, PAM and all manner of identity governance for compliance needs.
The 2023 Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) assesses 19 network SIs on their vision, capability, and market impact.
In this report, Everest Group analyze the global Multi-Process Human Resources Outsourcing (MPHRO) provider landscape and its impact on the MPHRO market including provider capability assessment and Star Performer analysis.
The Whitelane IT Sourcing Study for Switzerland, a comprehensive evaluation of more than 340 IT sourcing relationships by 140 enterprises in Switzerland, honored Wipro with the #3 spot for general satisfaction and recognition as a strong performer among the top 18 service providers.
Everest Group has named Wipro a Leader in the Autonomous, Connected, Electric and Shared (ACES) Automotive Engineering Services PEAK Matrix® Assessment 2023.
The 2023 Everest Group’s Digital Workplace Services PEAK Matrix® Assessment – North America assesses 26 network digital workplace services providers on their vision, capabilities, and market impact.
Everest Group presented a detailed assessment of 28 Business Process Services (BPS) providers featured on the Life Sciences Operations – Services PEAK Matrix® and Wipro is proud to be named a Leader.
Leading global business research consultancy, HFS, has named Wipro a Market Leader in the HFS Horizons: Generative Enterprise™ Services, 2023 report.
In its comprehensive assessment of 28 finance and accounting (FAO) service providers based on their vision & capabilities and impact on the FAO market and position them on two PEAK Matrix® Assessments for FAO and Order-to-Cash (O2C) Services.
Global business research consultancy HFS named Wipro a Market Leader in its 2024 Horizons report, The Best Service Providers for Asset and Wealth Management, 2024.
To help select the best provider for digital workplace outsourcing (ODWS), Gartner evaluated 18 providers that deliver consulting, implementation, or support services to end users of technology who utilize end-user devices or applications to conduct business.
Zinnov Zones has recognized Wipro as a leader in the Zinnov Zones Digital Engineering and ER&D Services 2023 ratings for Hyperscalers services, Data and AI engineering services.
Everest Group’s 2024 PEAK Matrix® for Financial Crime and Compliance evaluates 30 of the top FCC operations providers, and Wipro is pleased to be recognized as a leader.
Wipro is among the only two vendors to be recognized with a Customers’ choice distinction in the Gartner® Peer InsightsTM Voice of the Customer for Outsourced Digital Workplace Service.
The research report by Gartner®, “Establishing XLAs When Engaging with IT Service Providers”, outlines steps that help sourcing, procurement and vendor management leaders effectively engage with providers on Experience-level agreements (XLAs).
Wipro is positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services which evaluates service providers on their Ability to Execute and Completeness of Vision.
According to the 2024 Gartner® GMs: Expand Data and Analytics Services to Access AI Opportunity research, “By 2027, the market for artificial intelligence (AI) services will reach $443 billion and AI services will be the dominant growth driver in the IT services market, at 16.9% five-year compound annual growth rate (CAGR).”
The Everest Group Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024 evaluated multiple leading IT service providers and we are pleased to announce that Wipro has been recognized as a Leader.
In its comprehensive assessment of 33 finance and accounting (FAO) service providers based on their vision and capabilities and impact on the FAO market and position them on two PEAK Matrix® Assessments for FAO and Order-to-Cash (O2C) Services.
Everest Group’s Healthcare Payer Business Process as a Service (BPaaS) Solutions PEAK Matrix® Assessment 2024 has evaluated 14 leading BPaaS solution providers, and Wipro is proud to announce its recognition as a Leader.
In this report, Everest Group analyzes the global Multi-Process Human Resources Outsourcing (MPHRO) provider landscape and its impact on the MPHRO market including provider capability assessment and Star Performer analysis.
As enterprises increasingly incorporate sustainability metrics into their IT sourcing strategies, the need for partners who can differentiate their offerings to meet these requirements becomes paramount.
This case study, authored by IDC, delves into Wipro's implementation for a United States–centric telecommunications company, providing valuable insights into the challenges, benefits, and methodology of this successful partnership.
This IDC MarketScape study provides an assessment of the market for industry cloud professional services and how some of the major professional services firms are engaged in the space.
Wipro has been recognized as a Leader and Star Performer in Everest Group’s SAP Business Application Services PEAK Matrix® Assessment 2025. In this global assessment, Everest Group reviewed 30 leading SAP Business Application services providers and found Wipro to be among the best.
Wipro has been recognized as a Leader in Everest Group’s SASE Services for EMEA Enterprises PEAK Matrix® Assessment 2024. As part of Everest Group’s ongoing analysis of the SASE services market, 15 leading SASE providers were assessed based on their internal capabilities, strategic partnership strengths, proprietary tools and IPs, accelerators, AI innovations, and client reference checks.
Everest Group’s Operationalizing GenAI in Healthcare Payer – North America has evaluated 13 leading healthcare payer providers, and Wipro is proud to announce its recognition as a Leader.
Trends and best practices in the outsourced digital workplace services (ODWS) market find clients demanding their service providers for better workplace experience, innovation, and value-based deals.
Wipro has once again been recognized as a Leader in the 2025 Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing, reaffirming our consistent delivery, innovation, and domain leadership.
