Everest Group Names Wipro a Leader in its Digital Workplace Service Provider PEAK Matrix® Assessment 2022 – North America

Wipro has been positioned as a ‘Leader’ among the top global digital workplace service providers by Everest Group in its 2022 PEAK Matrix® Assessment for North America.

“Employee expectations have evolved due to hybrid workplace enablement and the great resignation movement. This has compelled North American enterprises to rapidly pivot towards an experience-centric digital workplace. This has been underpinned by empathy and hyper-personalization to navigate and address the challenges around poor employee experience and productivity, attrition, and lack of organizational citizenship behavior,” said Udit Singh, Practice Director, Everest Group. “Wipro’s delivery capabilities, innovative pricing constructs, verticalized solution portfolio, investments in employee-centric workplace transformations, and a robust partner ecosystem have contributed to its position as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2022-North America. Clients have also appreciated Wipro’s flexibility during deal pursuit and contracting stages.”

In the North America report, Everest Group has highlighted Wipro’s following key strengths:

• Wipro has a comprehensive portfolio of integrated offerings in digital workplace, which makes it suitable for enterprises seeking an end-to-end workplace engagement.
• Wipro has made multiple acquisitions such as Capco, Rizing, and Edgile to strengthen its consulting and end-to-end transformation capabilities, which can benefit enterprises seeking consulting-led engagements.
• Enterprises looking for verticalized solutions will benefit from Wipro’s strong suite of internal IP and industry-contextualized solutions catering to BFSI, healthcare and life sciences, manufacturing, and retail sectors. Some of these solutions are Wipro iX for remote patient monitoring and mobility solutions for insurance.
• Enterprises seeking employee-centric workplace transformations would benefit from Wipro’s Experience Nxt platform, which has been strengthened by its robust partnership with Nexthink, Qualtrics, and Microsoft Viva.
• Enterprises can expect a lot of flexibility from Wipro during deal pursuit and contracting.