In today’s world, the crews that maintain and upgrade utility infrastructures are busier than ever. They typically operate over a wide geography, which inevitably leads to travel time. But travel time is isn’t “wrench time,” so anything that can help utilities optimize scheduling can really improve the efficiency and effectiveness of their crews.
One of the best approaches is exception-based scheduling or, as it’s sometimes called, rule-based automated scheduling or alert-based scheduling. Exception-based scheduling requires integrating an enterprise work-management system with an enterprise scheduling system to intelligently automate and optimize the process of schedule optimization. This approach makes it possible to reduce travel time, stay compliant with fatigue-management policies, and be flexible enough to handle last-minute problems.
Many work and asset management systems as well as scheduling systems have overlapping functions and utilities that make it difficult to establish ownership of process and data. With deep experience in implementing end-to-end solutions for work management and scheduling systems, Wipro can help utilities kick-start business transformations with a predefined process and data ownership templates across systems. This helps utilities reduce the implementation time and lower the total cost of ownership of such transformations.
How It Works
The cornerstone of an exception-based scheduling solution is a fully automated system that matches demand with scheduling constraints for approval by the utility’s scheduling or planning team. The system uses a rules engine so that routine requests are fully automated, and exceptions or tasks that cannot be automatically scheduled are called out and communicated via notifications.
The utility’s enterprise asset management (EAM) system forecasts the work. Calendar-based preventative maintenance tasks – such as scheduled line inspections or transformer oil collections – are very simple to forecast. For runtime-based maintenance tasks, historical run-hours can be used