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Wipro recognized as a Leader in Avasant’s Multisourcing Service Integration 2022–2023 RadarView™

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Avasant has recognized Wipro as a Leader in its Multisourcing Service Integration 2022–2023 RadarView™. This recognition comes as a result of Wipro’s innovative service offerings, strategic partnerships with leading providers, and significant investments in driving innovation, as highlighted in the report. 

Avasant evaluated a total of 32 providers, assessing them based on key parameters such as practice maturity, partner ecosystem, investments, and innovation. Out of the evaluated providers, the report identified and acknowledged 20 providers who consistently delivered value over a 12-month period. 

Avasant’s Multisourcing Service Integration 2022-2023 RadarView™ serves as a comprehensive resource, offering valuable insights into the leading service providers offering MSI services. The providers are categorized into Leaders, Innovators, Disruptors, and Challengers, showcasing their respective positions in the market.

Overall, Wipro's recognition as a Leader in Avasant's report underscores its commitment to excellence in the field of multisourcing service integration and reaffirms its position as a leading player in the industry.
Source: Avasant Multisourcing Service Integration 2022–2023 RadarView™

Wipro’s strengths across the three evaluation parameters are highlighted as below:

  • Practice maturity
    The report emphasizes on Wipro’s comprehensive suite of multisourcing integration services that cover the entire spectrum from strategy and consulting to implementation and managed services. It recognizes Wipro’s effective use of service management tools like ServiceNow and BMC Remedy, enabling proactive support for IT operations. The report also highlights Wipro’s advanced analytics platform, ServiceNxt™, which facilitates data integration with service management tools, providing actionable insights.
  • Partner ecosystem
    Avasant acknowledges Wipro’s strategic partnerships, such as the collaboration with ServiceNow and the launch of @now Studio, a cloud-based aPaaS offering that assists clients in their digital transformation efforts. Partnerships with Splunk and Dynatrace enable comprehensive monitoring of business and IT applications, infrastructure, network, and security environments. Furthermore, Wipro leverages BMC Software’s TrueSight Orchestration to establish a centralized automation platform specifically tailored for the banking sector.  
  • Investments and Innovation
    Avasant’s report highlights Wipro’s key investments, including the SIAM 3.0 framework, which includes new offerings across cloud service management and business SIAM. Additionally, Wipro has established a dedicated practice focused on people and assets, along with an assessment toolkit designed to diagnose a new customer’s SIAM environment.

Overall, these strengths highlighted in the report demonstrate Wipro's expertise and commitment to delivering comprehensive multisourcing integration services, leveraging strategic partnerships, and investing in innovation to meet the evolving needs of their customers.

Download the full report to read more. 

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