Win attention and loyalty of CPG customers
Drive exceptional customer engagement with industry-leading innovation
In the race for increased customer attention and loyalty, leaders in the Consumer Packaged Goods (CPG) industry are investing in strategies and technologies that help them develop a deeper understanding of customers and build better one-on-one relationships with seamless anytime-anywhere engagement.
Wipro’s Consulting practice develops and executes unique strategies to help clients transform their operations to lead the market. Be it direct-to-consumer, integrated sales and marketing, or smart manufacturing and value chain optimization, we accelerate business value for our CPG clients.
Our approach includes defining and designing consumer journey maps, creating business process blueprints, leveraging smart manufacturing to build adaptability and flexibility into the process, and using digital tools to optimize value chains. We bring together accelerators, proprietary tools and frameworks, alliances and partnerships, and a rich startup ecosystem to bring cutting-edge innovation in the CPG industry to our clients.
Get in touch: global.consulting@wipro.com
Consumer Goods Companies need to use Data Effectively to understand Consumers’ needs so they can Deliver on the Promise made to Consumers
Digital transformation is a term much-used in corporate circles but ask what it means and each one has a different answer depending on their orientation
Mobile technologies growing at a faster pace in developing nations than in developed ones has the capability to create impact across value chain from demand sensing, yield management, processing and all the way to distribution into retail.
Managing data generated in agribusiness can be challenging, but there are many benefits of tracking this data across the value chain in delivering critical business insights.
Digital Channel has transformed the Consumer Industry to new paradigm. Analysts predict that more than a billion middle income people will be added to the consumers’ list by 2020.
Consumer Goods (CG) companies face multiple business challenges including the explosion of shopping channels, balancing double-digit growth in emerging markets
Manufacturers conduct credit and financial risk analysis on their distributors for healthy cash flows and need to expand this analysis to cover credit extensions.
Trade promotions management is most commonly considered the ability to plan and track promotional events to ensure that the payments that are made to the trade are within the contractual, budgetary and policy constraints of the business.
This POV by Hiral Chandrana, VP & Global Business Head for Consumer Goods at Wipro Limited talks about the Investment Strategies at the C-Level from the perspective of Digital Transformation in the consumer goods industry.
In this Knowledge@Wharton - CIO series paper, John A. Gigerich, VP and CIO, Europe, Kellog Company, talks about the criticality of IT integration to unlock the full potential of an M&A
Successful companies will engage customers through “omnichannel” retailing: a mashup of digital and physical experiences.
It makes business sense for consumer goods companies to interact with the retailer on a continuous basis: receiving and passing on information, collaborating to create demand and so on. Mobility has made this collaboration that much easier.
Companies are moving fast towards adoption of “best of breed” integrated trade promotion planning processes and solutions
As Western Markets are saturating, the Apparel & Footwear companies are renewing their focus on growth in emerging markets.
Control over deliveries has become exceedingly important since the trend of consumers and shoppers buying directly from Consumer Goods (CG) companies –largely through online and mobile channels are forcing Consumer Goods (CG) companies to work harder to get closer to their end-consumers and increase brand recall.
The CG space is witnessing a paradigm shift with emerging markets becoming all important.Today,the focus is not only on the consumer,but also on the entire value chain, and ranges from aspects related to the retailer and distributor to consumer intelligence, with technology as the transition enabler.
In order to achieve Customer centricity, Collaboration and Team work are key enablers. For Consumer Goods (CG) organizations, the eco system of partners, retailers, manufacturers need to align together to changing consumer needs and yet achieve their individual goals.
It is becoming increasingly important for food companies to look at minimizing food recalls
Across industries, Big Data has become a key enabler for growth. Myriad forms of data are enabling businesses today with analytics driven insights helping them understand and anticipate customer needs, understand new geographies and new customer segments.
Can the use of promotional funds be optimized using data and analytics? Can funds be moved to more reliable channels and product categories? Can actual results inch closer to planned results? Can sales incentives be tied with the success of specific promotional activities?
Digital transformation is a term much-used in corporate circles but ask what it means and each one has a different answer depending on their orientation
It is becoming increasingly important for food companies to look at minimizing food recalls
The efficiency of the extended supply chain is dependent on a strong TPO module and the extent of its utilization
Now is the time for CPG manufacturers to become consumer-centric, and build a scalable, omni-channel presence with accelerated digital engagements.
In the Consumer Goods (CG) industry, competition is primarily driven by brand recognition, product innovation, and price. Other aspects that are also critical for success include the ability to meet consumer preferences, product quality, and promotions.
The market leader in oral, personal, and homecare products wanted to develop capabilities to measure and optimize their trade promotion investments.
Promax Optimize enabled the world’s largest manufacturer of food products with predictive modeling and promotion optimization capabilities
Levi Strauss & Co. embarked on a multi-phased journey of B2B digitalization.
With significant cost pressures comes opportunity for more optimized revenue management.
Wipro built automated dashboard that helped customers monitor near real time order flow and reduced manual effort of Wipro support team
Carlton & United Breweries (CUB) is an iconic beer company founded in the mid-19th century in Australia. The company possesses a diverse portfolio of over 400 brands, and produces
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