Forward thinking companies are leveraging machine learning and AI to put intelligence into event management. The result: maximized staff productivity meaningful insights and suggestions, faster and efficient operations and enhanced customer satisfaction.
Wipro NexGen approach to event management detects anomalies across applications, network and infrastructure by leveraging existing monitoring ecosystem and operational data. This helps understand complex relationships through event correlation and pinpoint anomalous activity in real-time, enabling Wipro’s operational team to reduce Mean-Time-To-Detect, Mean-Time-To-Act and Mean-Time-To-Remediate. In addition this also helps reduce total actionable work items.
Our AI driven even management solution uses different algorithms, supervised and unsupervised learning to reduce operational noise. It correlates events across applications, network and infrastructure while providing probable root cause analysis, capturing knowledge and applying it to future events. Moogsoft seamlessly integrate systems from across IT tool chain to gather events from monitoring tools (across cloud and on-premise) and integrates with service management toolsets for smarter, more efficient operations. The end result: A faster, smarter and dynamic IT team