ServiceNow Alliance

Modernizing and Transforming Enterprise Service Management

Wipro partners with ServiceNow to combine the Now Platform® with our deep domain experience, industry expertise and innovation to provide best-in-class transformation experiences through improved workflows. We provide our customers with a broad range of workflow solutions from IT and employee experience transformation to modern, digital customer experiences that revolutionize their enterprises and the way they serve their own customers.

Together, we also deliver industry-aligned workflow transformation across Banking, Financial Services, Insurance, Retail, Healthcare, Manufacturing, Telecom and Technology industries. Our approach encompasses thought leadership, process consulting, implementation, configuration and managed services to provide workflow solutions for our customers that solve their unique challenges.

Success Stories

Applications

HR case management leveraging artificial intelligence for a global documentation company

The customer was struggling with HR service operations due to a lack of standardized tools and processes across different geos, leading to a lack of efficiency and cost leakages.

Applications

AI, automation-driven security incident response implementation for a global organization

Wipro helped the client implement an automated security incident response system to tackle imminent threats and significantly boost productivity

Applications

Procurement process harmonization for a leading multinational bank

Transformation solution implemented by leveraging the automation capabilities of ServiceNow’s Now platform for a global financial services organization

Applications

Enhancing application security for a European MNC with a global footprint

Leveraging the automation and robust integration capabilities of ServiceNow’s Now platform for a leading Switzerland-headquartered multinational company

News & Insights

Flyer: Wipro’s Safe Workplace Solution–Powered by ServiceNow

Wipro positioned as a leader in ISG Provider Lens™ ServiceNow Partner Ecosystem U.S. 2021.

ISG Provider Lens™ report on ServiceNow Partner Ecosystem 2021, with focus on the lifecycle of a ServiceNow based workflow situation, is categorized in 3 segments: ServiceNow Consulting Services, ServiceNow Implementation & Integration Services & ServiceNow Managed Service Providers.

Applications

Wipro Emergency Response Solution powered by ServiceNow

According to a Gartner HR survey, over 88 percent of organizations have encouraged or needed employees to work from home during the COVID-19 pandemic.

Wipro positioned as a Best in Class Overall in teknowlogy | PAC Group’s ServiceNow Services in Europe 2021

Wipro positioned as a Best in Class Overall in teknowlogy | PAC Group’s ServiceNow Services in Europe 2021.

Solutions

Wipro FieldX

End-to-end post sale service lifecycle automation

Wipro Presales CRM

Empowering sales teams with speed and agility

HR Talent Management

Building a high performance enterprise workforce

Transforming the Employee Experience

A key element in that experience is the nature of employees’ interactions with the company, ranging from setting up medical leaves and vacations to changing payroll deductions and updating their HR profiles.

Seamless Employee Onboarding

Empowering on-boarding teams and new-hires with digital capabilities of ServiceNow

ServiceNow Cyber and Risk Services

End-to-end security and risk solutions delivered through IRM-GRC and Security Operations solutions

Service Offerings

Service Offerings

Client Themes

Client Themes

ServiceNow

Success Stories

HR case management leveraging artificial intelligence for a global documentation company

AI, automation-driven security incident response implementation for a global organization

Procurement process harmonization for a leading multinational bank

Enhancing application security for a European MNC with a global footprint

News & Insights

Flyer: Wipro’s Safe Workplace Solution–Powered by ServiceNow

Wipro positioned as a leader in ISG Provider Lens™ ServiceNow Partner Ecosystem U.S. 2021.

Wipro Emergency Response Solution powered by ServiceNow

Wipro positioned as a Best in Class Overall in teknowlogy | PAC Group’s ServiceNow Services in Europe 2021

Solutions

Wipro FieldX

Wipro Presales CRM

HR Talent Management

Transforming the Employee Experience

Seamless Employee Onboarding

ServiceNow Cyber and Risk Services

Service Offerings

Industries