ServiceNow Alliance

Modernizing and Transforming Enterprise Service Management

Wipro partners with ServiceNow to combine the Now Platform® with our deep domain experience, industry expertise and innovation to provide best-in-class transformation experiences through improved workflows. We provide our customers with a broad range of workflow solutions from IT and employee experience transformation to modern, digital customer experiences that revolutionize their enterprises and the way they serve their own customers.

Together, we also deliver industry-aligned workflow transformation across Banking, Financial Services, Insurance, Retail, Healthcare, Manufacturing, Telecom and Technology industries. Our approach encompasses thought leadership, process consulting, implementation, configuration and managed services to provide workflow solutions for our customers that solve their unique challenges.

Success Stories

HR case management leveraging artificial intelligence for a global documentation company

The customer was struggling with HR service operations due to a lack of standardized tools and processes across different geos, leading to a lack of efficiency and cost leakages.

AI, automation-driven security incident response implementation for a global organization

Wipro helped the client implement an automated security incident response system to tackle imminent threats and significantly boost productivity

Procurement process harmonization for a leading multinational bank

Transformation solution implemented by leveraging the automation capabilities of ServiceNow’s Now platform for a global financial services organization

Enhancing application security for a European MNC with a global footprint

Leveraging the automation and robust integration capabilities of ServiceNow’s Now platform for a leading Switzerland-headquartered multinational company

News & Insights

Wipro Recognized as a ‘Leader’ in ISG Provider Lens™ for Enterprise Service Management – Services & Solutions 2022–U.S. across all three quadrants

ISG rated multiple service providers for its “Enterprise Service Management – Services & Solutions 2022” report across three quadrants for U.S. market

Transforming the leave-of-absence experience into an employee-retention tool

Why LOA doesn’t have to be a four-letter word

Petrobras Accelerates Toward Automation and Internal Customer Experience with Support from Wipro and ServiceNow

Aims to maximize availability of technology infrastructure, control cost of IT assets and optimize IT service management to improve the experience of internal users as the company continues on its transformation journey

ServiceNow Tokyo Release Targets Employee, Security, Supply Chain Management

Wipro’s VP, ServiceNow Partnership, Chris Knepper, talks with CRN about the benefits of ServiceNow’s Tokyo release.

Solutions

Wipro FieldX

End-to-end post sale service lifecycle automation

Wipro Presales CRM

Empowering sales teams with speed and agility

HR Talent Management

Building a high performance enterprise workforce

Transforming the Employee Experience

A key element in that experience is the nature of employees’ interactions with the company, ranging from setting up medical leaves and vacations to changing payroll deductions and updating their HR profiles.

Seamless Employee Onboarding

Empowering on-boarding teams and new-hires with digital capabilities of ServiceNow

ServiceNow Cyber and Risk Services

End-to-end security and risk solutions delivered through IRM-GRC and Security Operations solutions

ServiceNow

Success Stories

HR case management leveraging artificial intelligence for a global documentation company

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AI, automation-driven security incident response implementation for a global organization

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Procurement process harmonization for a leading multinational bank

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Enhancing application security for a European MNC with a global footprint

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News & Insights

Wipro Recognized as a ‘Leader’ in ISG Provider Lens™ for Enterprise Service Management – Services & Solutions 2022–U.S. across all three quadrants

Form Title

Transforming the leave-of-absence experience into an employee-retention tool

Form Title

Petrobras Accelerates Toward Automation and Internal Customer Experience with Support from Wipro and ServiceNow

Form Title

ServiceNow Tokyo Release Targets Employee, Security, Supply Chain Management

News & Insights

Wipro positioned as a leader in ISG Provider Lens™ ServiceNow Partner Ecosystem U.S. 2021.

Wipro positioned as a Best in Class Overall in teknowlogy | PAC Group’s ServiceNow Services in Europe 2021

Solutions

Wipro FieldX

Wipro Presales CRM

HR Talent Management

Transforming the Employee Experience

Seamless Employee Onboarding

ServiceNow Cyber and Risk Services

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