Monitor the end user experience in real time to quickly assess pitfalls.
Without a single source of truth, triaging a point of failure for a remote user becomes extremely difficult and can waste precious time and effort for your IT support groups. Wipro’s UxM is a service which gives IT and IT support functions real-time visibility into the remote workplace using next-generation monitoring tools and provides them the capability to automatically triage any dip in user experience and deploy the relevant solutions to remotely fix the issue. Wipro’s UXM provides a centralized endpoint operations center that can provide 24x7 monitoring to remote workers across the globe and offer end-to-end seamless fixes for any issues related to user experience.
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