Many large enterprises have deployed Virtual Desktop Infrastructure for thousands of users across their organizations with an intent to transform their workspace. However, there are many challenges that they face in managing the environment.
Enterprises have to right-size the VDI and apps to match user persona, identify the right approach/tools for application assessment, and benchmark performance of VDIs against PCs and laptops. They also have to ensure application OS and desktop OS lifecycle management that involves functional and load testing of new business-critical applications, ensuring application compatibility and remediation during tech refresh, handling Windows OS version updates, etc. A key imperative is to ensure synchronization between application and desktop OS lifecycles to avoid siloed upgrades. On the infrastructure aspect, enterprises have to deal with issues in service availability, capacity planning, performance, vendor coordination, VDI health and user experience management. They also have to be on the top of desktop and application delivery aspects to avert basic operational issues (related to login, desktop/app icons, etc.) and longer provision cycles.
This paper provides a point of view on VDI maturity journey and best practices that help in this transformation.