Beneﬁts of cloud governance framework
Cloud brings a paradigm shift for an enterprise, from conceptualization of an initiative, solution design, solution delivery to operations. Correctly planned and executed, cloud initiatives will unleash the beneﬁts of agility, ﬂexibility and quality, with dramatically lower cost/price points than legacy options. Cloud governance framework provides a mechanism for optimizing multiple concerns at the business leadership level such as
- Performance, Growth and Sustenance (CEO)
- Uniﬁed View of Cost and IT Utilization (CFO)
- IT Performance (CIO)
- Minimizing Cybersecurity risk and safeguarding data (CISO)
- Audit and Risk monitor (CRO)
Effective cloud governance framework
A cloud governance framework should not be constrictive; it should be evolving and accommodating of various undercurrents – business, technology, resources, operations etc. built on a solid foundation of security, regulatory and compliance.
Cloud governance framework establishes a ﬁne balance between the costs, business beneﬁts,
optimizes technology and enables individual (business) units the ability to grow in line with the enterprise strategy and objectives. The ideal model ties all the relevant elements together thereby providing a robust and comprehensive framework for sustaining cloud beneﬁts.
Transparency between beneﬁts/outcomes and costs/investments is an important element of overall cloud governance. Usually, the cost of cloud is viewed as various types of spends such as servers, storage, SaaS licenses, platforms, virtual networks, etc. The need is to leverage TBM principles to establish cost transparency for growing cloud adoption, then associating these with projects and programs as well as the underlying progress and outcome measures. Applying TBM principles provides visibility into various types of cloud spend areas with the IT towers and IT services and the functions or business units that are consuming the cloud resources in the form of IT services (Applications, contact centers, etc.).
By doing this, cloud beneﬁts and investments can be planned and managed better. The schematic in Figure 2 provides an illustrative view on cloud beneﬁt and investment management approach.