Digital Concierge – Concierge Platform

Create a unified Cloud platform for concierge services

Modern enterprise users expect next generation IT support. Users now prefer text messages to calls. However, traditional contact center solutions fail to integrate with next-generation communication channels. They also do not provision for a single context for user communication to flow across channels. Lack of on-demand scalability and agility in onboarding/offboarding users are other challenges that restrict traditional IT support. Wipro’s LiVE Workspace™ provides a single Cloud based digital concierge platform that can be dynamically provisioned on the customer’s Cloud platform of choice (Azure or AWS) and integrated with the existing codec devices (VOIP phones, Cisco or Teams) to enable seamless next-gen support. The platform comprises continuous testing tools, user experience monitoring tools, etc. It allows enterprises to quickly transform their existing service desk platforms and provides users with intelligent, scalable and flexible support on Cloud.

Privacy Statement

Disclaimer

RSS Feed

Service Offerings

Client Themes

Service Offerings

Client Themes

Our Global Presence Global Site

Our Global Presence Global Site

Our Showcase Pages Locations

Digital Concierge –

Concierge Platform

Service Offerings

Industries

Digital

HOLMES

Innovation

Contact Us

About Wipro

Our Brand Story

Location

Leadership

Investors

News and Events

Blogs

Analyst Speak

Partner Ecosystem

Careers

Sustainability

Contact Wipro