VDI technology enables organizations to attract next generation talent by granting them access to applications and data from their choice of work location, using a device of their choosing as well. Enterprises can implement flexible and futuristic workspaces where they can save on expensive real estate by leveraging VDI technology.
VDI for BFSI
VDI technology is hard to resist. It has special appeal for the BFSI segment because of the extra layers of defense required for data and applications, while ensuring that user experience is maximized.
Let’s examine the case of a broker trading in stocks. Normally, the broker would access real time information on a traditional laptop/desktop and then execute transactions online. The data and transaction details would have to traverse a number of networks—from the broker’s laptop application to a gateway, and then perhaps across a handful of public networks, to the stock market and back—leaving it vulnerable to being compromised. However, in a VDI environment, the broker’s applications and trading data could potentially reside in the datacenter and securely connected to that of the stock market. This would make the speed of access to data faster, improve speed of order execution as well as ensure the transactions are secure. Traders and advisors will find the speed and security a major advantage. Improved security is the result of a simple fact: in a VDI environment, the data and applications don’t reside on the end-point device and therefore, there is no chance of a data leak. Users can access anything they want, work, and leave the system without having to worry about unauthorized access to their devices or device theft/loss. Instead, sophisticated security measures can be implemented at the data center hosting the VDI environment, ensuring protection from cyberattacks and intrusions. The centralized environment makes it easier for IT to detect intrusions and isolate viruses before they can cause widespread reputational, legal or financial damage. Even in the case of any data center eventuality, service can be restored from a backup location in the matter of minutes or hours based on active-active or active-passive standby solutions. BFSI, which has always been at the forefront of technology adoption, will naturally find the high level of security and compliance that VDI provides to be especially advantageous. In the case of the insurance industry, the advantages of VDI are amplified. Today, every insurer has employees using their own mobile devices for customer meetings and to acquire customer data. If the customer data were to reside on the employee’s mobile device, it would present a major privacy and security concern. However, with VDI, the mobile device would not store the data; the data would be maintained at a datacenter with the VDI environment. The upside of VDI is directly related to other reassuring security advantages for the BFSI segment.
- VDI makes it simple to ensure that users have access to only authorized and licensed applications, thereby reducing legal and other operational complications.
- Mobile users may want to use native apps that, without the right security solutions such as EMM, can become vulnerable; this is not the case with VDI where the app does not reside on the device.
- IT administrators don’t have to worry about end-point devices and their poor and often outdated firewalls and security measures; VDI allows this to be managed centrally.
- Poor backup practices and crashes associated with desktops, laptops and smartphones can result in loss of critical files, records, etc. VDI environment ensures backups are created, eliminating risks from data corruption or an accidental wipe.
VDI is the recommended technology choice for security-sensitive Financial Services customers addressing regulatory and compliance requirements. These are businesses where it is imperative that customer data stays secure and employees be provided the freedom to work from anywhere, anytime and over any device. VDI provides a simple solution to storing data, using apps and preventing embarrassing and potentially damaging data leaks.
While VDI addresses several business challenges and compliance requirements of BFSI customers, it is critical to design, implement and operate a VDI solution that meets business demands. Else, it can be counterproductive. Though there is initial excitement during VDI rollout, in most organizations user adoption is a challenge. Enterprises need to focus on following critical elements for successful VDI adoption and sustained usage in enterprise. Having a scalable solution with effective monitoring framework and evergreen VDI estate are critical for user adoption and stickiness.