Client background
Client: A US-based automotive parts manufacturer

Industry: Automotive, manufacturing

Products or services: Design and manufacture of automotive parts

Geography or areas of operations: Worldwide

Number of employees: Over 10,000

Challenges

The client, a leading automotive parts manufacturer, was looking for a partner who could advise and help them shift to Cloud ERP in order to improve their operations involving payables, receivables, general ledger and cash management. They needed a chargeback mechanism to meet the demands of their customers from automotive aftermarket, who expected timely discounts on their payments. Their existing business systems were dated, highly customized, and lacked the scalability to cope with the changing/increasing business demands. To tackle these business situations and to ensure transparency and improve customer experience, the client decided to shift to Oracle ERP Cloud platform.

Solution

Wipro did a thorough assessment of the client’s IT environment, mapped the findings to their IT strategy and, proposed a robust solution on public cloud which included the follow key components:

• Oracle ERP Cloud Financials - A comprehensive and scalable financial management solution that offers integrated business flow for financial activities in an organization
• CloudAdopt solution, an application which is upgraded regularly with standard business solutions across the industries and bug fix, with minimum or no downtime 
• Unique chargeback solutions to meet business requirements 
• Complex EDI (Electronic Data Interchange) integrations with their bank to enable seamless payments for suppliers by 
  • Automating the import of bank statement in Oracle Cash Management
  • Enabling import-lockbox for receipt of payments from customers into the Oracle Cash Management modules 
• Integration of their new platform with third-party systems such as Baan, KABA, PeopleSoft and other multiple benefit providers with improved automation of invoice creation in payables, automation of receipt and transaction creation in receivables 
• Development of integrations with trading partner to facilitate payments to suppliers and to track payment from trading partners 
• Reporting and analytics for predefined analyses, dashboards and reports that help the client meet financial and business intelligence requirements with easy to develop custom reports and end-user enablement to customize reports

Business impact

• With a highly secure and scalable public cloud ERP solution, the client realized -
• Better control over its overall IT spends
  
• 45% reduction in email handling time
  
• Improved insights into business strategy
• 20% increase in operational efficiency
  
• Seamless and timely disbursement of discounts on payments to the customers in the automotive aftermarket
  

“The client selected Oracle ERP Cloud Financials to gain access to the latest technologies, streamline their business processes and lower their maintenance costs. The scalability and flexibility of Oracle ERP Cloud enabled the client to integrate the system with third-party applications. Through system integration, Wipro helped them improve efficiency, gain reporting flexibility and, enable scale to support the business as it grows.” -Supreet Bubber Client Partner, Manufacturing BU, Wipro Limited.