Ramped up processing of the unstructured information coming in from multiple channels
Every organization has large sets of documents, but the reality is that 80% of these documents are unstructured and locked in emails, texts, images, PDFs, videos, and even scanned images. Current systems and technologies require human intervention to handle these documents. In some cases, these are even overlooked, resulting in incorrect insights that may hamper their business decisions altogether.
Wipro’s Intelligent Document Processing (IDP) adds the power of AI technologies such as computer vision, NLP and ML on the top of these documents. It helps in automatically digitizing documents, classifying them, extracting information from them and enabling cognitive search. It learns continuously and reveals insights that augment CXOs to make the right business decisions in driving their end customer experience.