End to End Workflow Automation Software

Improve accuracy and reduce effort of starting workflow and related approval matrix

IT Infrastructure and Business Process Services organizations reap financial benefits by hyper-automating their service request process. Wipro Holmes’ Automated Service Request Fulfillment solution identifies, records and responds to a user query initiated through email and chat, and handles 70% of service requests, providing end-to-end automated approval workflow. It helps enterprises experience flawless service request lifecycle, seamless ticket resolution and faster turnaround time with increased productivity and enhanced workforce utilization. Bots are designed to conduct, generate, classify, approve, execute and measure outcomes, and present in-depth analytics and report dashboards with all parameters mentioned by the user. The solution can be configured in any supported environment which handles queries via emails, chat or CRM tool.

Privacy Statement

Disclaimer

RSS Feed

Service Offerings

Client Themes

Service Offerings

Client Themes

Our Global Presence Global Site

Our Global Presence Global Site

Our Showcase Pages Locations

Automated Service Request

Fulfillment

Service Offerings

Industries

Digital

HOLMES

Innovation

Contact Us

About Wipro

Location

Leadership

Investors

News and Events

Blogs

Partner Ecosystem

Careers

Sustainability

Contact Wipro