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Consulting
Infrastructure Services

Service Offerings

Data, Analytics & AI
Applications
Digital Operations and Platform
Consulting
Infrastructure Services

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Big Data
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Cyber Security & Enterprise Risk
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Enterprise Ops Transformation
Industry 4.0
Open Source
Product Lifecycle Management
Software Defined Everything

Client Themes

As a service
Big Data
Blockchain
Cyber Security & Enterprise Risk
DevOps
Enterprise Ops Transformation
Industry 4.0
Open Source
Product Lifecycle Management
Software Defined Everything
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country usa
United States
country canada
Canada
country brazil
Brazil ( English  |   Portuguese )
country maxico
Mexico ( English  |  Spanish )
country latam
Latam
Europe ( English  |  German )
country benelux
Benelux
country nordic
Nordic
country france
France
country dach
Dach ( English  |  Deutsch )
Africa
United Kingdom & Ireland
Asia - Pacific
country
Asean
country
Korea
country
China
country
Australia
country
Japan ( English  |  Japanese )
country
Taiwan
India & Middle East
country India
India
country
Middle East
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Improve accuracy and reduce effort of starting workflow and related approval matrix
IT Infrastructure and Business Process Services organizations reap financial benefits by hyper-automating their service request process. Wipro Holmes’ Automated Service Request Fulfillment solution identifies, records and responds to a user query initiated through email and chat, and handles 70% of service requests, providing end-to-end automated approval workflow. It helps enterprises experience flawless service request lifecycle, seamless ticket resolution and faster turnaround time with increased productivity and enhanced workforce utilization. Bots are designed to conduct, generate, classify, approve, execute and measure outcomes, and present in-depth analytics and report dashboards with all parameters mentioned by the user. The solution can be configured in any supported environment which handles queries via emails, chat or CRM tool.
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