Our Expertise

Segments

What we Do

Our Success Stories

Digital Operations and Platforms
Digital Operations and Platforms

Elevating Customer Service and Operations for a large APAC Airline

A partner for more than twelve years, Wipro helped Asia-Pacific’s leading passenger and cargo airline modernize operations to enhance organizational efficiency and customer experience worldwide.

Digital Operations and Platforms
Digital Operations and Platforms

Wipro helps leading US based Pharmaceutical Company achieve significant reduction in operational costs and processing timelines

Wipro’s case management solution helped in real time processing of all cases for timely submission to global regulatory authorities.

Digital Operations and Platforms
Digital Operations and Platforms

A Global Pharmaceutical Company transforms processes to achieve 35% reduction in operational costs and quality of aggregate reports

Wipro helped in authoring and reviewing safety reports for Regulatory submission in EU and USA regions by adhering to Wipro invested online Quality checklists and dashboards.

Digital Operations and Platforms
Digital Operations and Platforms

First-of-its-kind customer service implementation for a Travel GDS company

Extensive migration with zero disruption achieved with majority resource rebadging for a global GDS and tech company in the travel and tourism space

What we Think

Digital Operations and Platforms
Digital Operations and Platforms

Transform the Transformation

Process Mining is Accelerating Digital Transformation

Digital Operations and Platforms
Digital Operations and Platforms

Demand forecasting for the new normal in the retail and consumer landscape

The retail and consumer world is volatile, uncertain, complex, and ambiguous (VUCA) due to changing consumer behavior and product preferences. These cause dynamic changes in the consumers’ shopping carts.

Digital Operations and Platforms
Digital Operations and Platforms

Contact center transformation

Transformation is not NEW. The NEW is transforming with speed, agility, and creating value for stakeholders. Recent years have seen an emphasis on enterprise-building capabilities to respond with speed and agility but the missing piece has been the right approach to value definition, creation and realization for stakeholders.

Digital Operations and Platforms
Digital Operations and Platforms

The Pressing Need to Accelerate the Student Financial Aid Process

Students from low-income family groups who want to continue their education are the worst hit due to the ongoing COVID-19 situation. This has led to job loss and has affected the financial status of the families, while financial aid applications are still dependent on the previous year’s