Intelligent Customer Service Solution

Stay synced with the changing behavior of retail and consumer goods customers to make service a differentiator

Wipro’s intelligent customer service solution guides agents to proactively optimize customer contact. The solution uses our pre-integrated, ready-to-deploy Next-Gen Contact Center (NGCC). NGCC’s analytics-based core engine assimilates customer profiles, preferences, shopping history and social media interactions to provide agents with a single view of the customer and supportive next best action.

Privacy Statement

Disclaimer

RSS Feed

Service Offerings

Client Themes

Service Offerings

Client Themes

Our Global Presence Global Site

Our Global Presence Global Site

Our Showcase Pages Locations

Customer Service

Service Offerings

Industries

Digital

HOLMES

Innovation

Contact Us

About Wipro

Our Brand Story

Location

Leadership

Investors

News and Events

Blogs

Analyst Speak

Partner Ecosystem

Careers

Sustainability

Contact Wipro