Salesforce

Our Expertise

Simplify by putting intelligence into your Salesforce CRM and create great customer experiences

Wipro’s Salesforce service modernizes CRM applications and processes using automation and cognitive intelligence. The end result is an increase in conversions, a surge in sales volumes, and increased customer retention.

Our Success Stories

Applications

Delivering a Unified, Omnichannel Customer and User Experience using a Global Hybrid Integration Platform

With Wipro’s award-winning integration expertise, a multinational utility enterprise developed greater agility, streamlined operations, and improved digital experiences for customers.

Applications

Enhancing a Global Telecom Provider’s Customer Service Operations & Experiences

Wipro’s combination of Salesforce, Vlocity, and MuleSoft expertise has enabled a telecommunications company to revitalize their customer engagements and gain greater business value.

Applications

Strengthening Sales Efforts & Streamlining Operations for a Top 5 U.S. Banking Firm

Wipro revitalized a banking and financial services enterprise’s customer experience and enabled them to establish a single source of truth, reduce costs, and improve their sales process.

Applications

Transforming processes lead to improved customer journeys for a medical device company

Our customized Service Cloud solution enabled a multinational brand’s employees to reimagine the touchpoints they offer customers with consolidated operations and improved call center efficiencies.

What We Think

Cloud Services

Wipro’s Application Modernization Solution

Re-imagine your business processes, leverage value from your existing IT Landscape and design applications that engage your customers and provide them great user experience.

Cloud Services

Wipro and Salesforce: The Future of Customer Experience

Create whole new customer experiences, build a future-ready digital enterprise and grow your business of tomorrow with Wipro and Salesforce.

Service Offerings

Service Offerings

Client Themes

Client Themes

Our Expertise

Our Success Stories

Delivering a Unified, Omnichannel Customer and User Experience using a Global Hybrid Integration Platform

Enhancing a Global Telecom Provider’s Customer Service Operations & Experiences

Strengthening Sales Efforts & Streamlining Operations for a Top 5 U.S. Banking Firm

Transforming processes lead to improved customer journeys for a medical device company

Modernizing a tech brand’s business processes with Salesforce solutions that drive growth

Transforming the University of Melbourne’s Student-Onboarding & Engagement Operations

Transforming a leading manufacturer’s global customer experience with a strategic roadmap

Connect with Customers Faster through Cloud CRM

Innovation to Market faster with Cloud CRM

What We Think

Wipro’s Application Modernization Solution

Wipro and Salesforce: The Future of Customer Experience

Solutions

Physician Relationship Management

Utility Framework

ProjectILE

CRM Modernization

Application Modernization

Warranty Management

Medical Device Framework

Service Offerings

Industries