Salesforce Service | Salesforce CRM Service and Solution

Our Expertise

Wipro Salesforce Practice

As leaders in the Salesforce ecosystem for more than 15 years, 4C and Appirio have made Salesforce’s vision of a connected community, a reality for some of the world’s largest and most complex organizations. Now these powerhouse brands have combined under the single, integrated Wipro Salesforce Practice, which ISG Provider Lens has called a “powerful provider of Salesforce-oriented services on a global scale, with significant growth in terms of size as well as scope of services.”

Whether leading systems implementations or providing technical and strategic advice, our Salesforce business transformation experts leverage industry-leading capabilities to help enterprises simplify their transformation roadmap, accelerate their transition to the new, and create what matters.

As the business world continues to change, Wipro remains a trusted partner, ensuring that organizations are empowered to provide more personalized customer experiences, strengthen digital resiliency, and expand sales opportunities. Recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, Wipro has more than 220,000 dedicated employees serving clients across six continents. Together, we develop innovative solutions that enable our clients to build a bold new future through the power of Salesforce and digital transformation.

What is the Wipro way ?

Simplify

Innovate the Customer and Worker Experience with a 360-Degree View of Users | Enhance Processes to Ensure a Seamless Flow and Execution | Prioritize Solutions to Achieve Maximum ROI | Minimize Time to Market

We enable companies to simplify their digital transformation roadmaps, allowing them to prioritize projects that will help them effectively achieve their digital goals for their workers and customers.

Accelerate

Enable Industry Plays | Modernize Applications | Increase User Adoption

Through our implementations and enhancements, we ensure companies can maximize the full potential of their Salesforce investments, allowing them to accelerate time to market, realize greater business value quickly, and maintain their competitive edge.

Create

Know Your Customer | Target Outcomes | Effective Engagement | Drive Retention

We enable companies to create frictionless omnichannel engagements based on data-driven customer insights. From expanding business growth to more efficient operations, what matters to your business matters to us.

Our global portfolio of Salesforce-based solutions has been built on a combined 75 years of business experience and 15 years as a top partner of Salesforce. With deep understanding and expertise across every major industry; a host of project accelerators that get offerings to market quickly; and unique products such as PURVUE, Amplify DX, and Estimator, Wipro Salesforce Practice can help organizations unlock the true, measurable value of their Salesforce investments. Our team enables enterprises to achieve their business and technical goals by delivering a better experience for workers and customers across operations and engagements.

Applications

Wipro Salesforce Practice

Our Success Stories

Applications

Driving Growth by Improving the Customer Experience for Emaar

A real-estate company that also focuses on hospitality and entertainment

Applications

Enhancing a Global Telecom Provider’s Customer Service Operations & Experiences

Wipro’s combination of Salesforce, Vlocity, and MuleSoft expertise has enabled a telecommunications company to revitalize their customer engagements and gain greater business value.

Applications

Strengthening Sales Efforts & Streamlining Operations for a Top 5 U.S. Banking Firm

Wipro revitalized a banking and financial services enterprise’s customer experience and enabled them to establish a single source of truth, reduce costs, and improve their sales process.

How Hardware Migrated from Legacy Systems to Salesforce at Rapid Speed

Hardware, an IT solutions company based predominantly in the UK, knew it needed a single, fully integrated CRM and marketing platform to be more agile, work faster and capitalise on fast-changing markets.

What We Think

Cloud Services

Wipro’s Application Modernization Solution

Re-imagine your business processes, leverage value from your existing IT Landscape and design applications that engage your customers and provide them great user experience.

Cloud Services

Wipro and Salesforce: The Future of Customer Experience

Create whole new customer experiences, build a future-ready digital enterprise and grow your business of tomorrow with Wipro and Salesforce.

Industries

Hi-Tech

We help Hi-Tech business by simplifying the new with cutting-edge technology

BANKING FINANCIAL INSURANCE

Wipro’s Banking, Financial, and Insurance Salesforce practice provides real-time transactions with results, data security, and improves the customer experience.

Manufacturing

We help manufacturers by simplifying the new with cutting-edge technology solutions that accelerate the shift

Higher Education

At Wipro, we’ve made Salesforce’s vision of a connected community a reality for some of the world’s largest and most complex universities and colleges.

Healthcare

Wipro's Salesforce practice (WSP) provides organizations across the healthcare and Medical Device landscape the tools, platforms and partnership they need to reimagine customer interactions, scale for the future, and transform their business.

Solutions

Physician Relationship Management

Stay connected to healthcare professionals, seamlessly

Medical Device Framework

The right Rx for medical device CRM

Utility Framework

Set the trend with the hottest CRM solutions in Utilities

CRM Modernization

Meet Customers on cloud with exceptional engagement

Service Offerings

Service Offerings

Client Themes

Client Themes

<h1>Salesforce</h1>

Our Expertise

Wipro Salesforce Practice

Our Success Stories

Driving Growth by Improving the Customer Experience for Emaar

Enhancing a Global Telecom Provider’s Customer Service Operations & Experiences

Strengthening Sales Efforts & Streamlining Operations for a Top 5 U.S. Banking Firm

How Hardware Migrated from Legacy Systems to Salesforce at Rapid Speed

Transforming processes lead to improved customer journeys for a medical device company

Improving and Standardizing a leading US-based global medical technology company Customer Experience

Delivering a Unified, Omnichannel Customer and User Experience using a Global Hybrid Integration Platform

Modernizing a tech brand’s business processes with Salesforce solutions that drive growth

Transforming the University of Melbourne’s Student-Onboarding & Engagement Operations

Transforming a leading manufacturer’s global customer experience with a strategic roadmap

Connect with Customers Faster through Cloud CRM

Innovation to Market faster with Cloud CRM

What We Think

Wipro’s Application Modernization Solution

Wipro and Salesforce: The Future of Customer Experience

Industries

Hi-Tech

BANKING FINANCIAL INSURANCE

Manufacturing

Higher Education

Healthcare

Solutions

Physician Relationship Management

Medical Device Framework

Utility Framework

CRM Modernization

Service Offerings

Industries