Social networks are increasingly being adopted in corporate intranets. With multiple social platforms, it is a challenge to achieve collaboration across cross functional teams. Moreover, the enterprises' distinct functional platforms are usually spread across Cloud-based applications such as salesforce.com, partner applications, and on-premise COTS applications, making collaboration more difficult.

With the explosion of social platforms, enterprises encounter challenges such as

• Disconnected social networks across various business functions
  
• Cross-functional teams not empowered to collaborate due to distinct platforms
  
• Poor cross-team relationship – Sales and service teams do not share the same customer view
  
• Disparate silos of data – Resulting in slow and incongruous customer service
  

Wipro Social Hub

Wipro Social Hub, seamlessly integrates disparate social applications and effectively enables collaboration across your organization and partner ecosystem. The platform provides real-time interaction between cross functional teams of Sales, Services, Marketing, Finance and others to enable seamless collaboration and deliver business value faster.

Collaborate across your enterprise function with Wipro Social Hub

Enterprises embracing the social revolution with Wipro Social Hub can

• Enable seamless collaboration across functions and partner ecosystems despite operating on distinct applications
  
• Leverage the incumbent social tool for cross functional collaboration
  
• Socialize front and back-office teams
  
• Enable multi-channel reach to customer
  
• Enhance customer satisfaction, loyalty and retention