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< Digital Operations and Platforms /  Pharma and Services

Clinical and Product Support Services

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Clinical and Product Support

Services

Digital health strategy and transformation enabling seamless collaboration between patients, clinicians and technicians

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Streamlined patient access and patient management processes to achieve cost reduction and maintain compliance

Wipro’s integrated Product Support service offering is best suited to guarantee you with superior customer experience while adapting to changing business dynamics. Experience best in class 24*7*365 inbound/outbound support services for clinical and technical support services. The services include contact center support – patient access, engagement and patient support programs. Our engagements with global clients have led to benefits of exponential improvement in business objectives and KPIs with consistent quality performance, decreased time to market of products and services with rapid set up of outsourced Remote Patient Monitoring Center and operating cost savings of up to 40%.

Our services include:

  • Patient and market access, patient engagement, patient support programs
  • Remote patient monitoring and medication adherence
  • Field assist and support
  • Digital health strategy- platform and services, social media management
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