Digital Operations

What We Think

A Digital-First Approach to Sustaining Organizational Change

A combination of mobile technology and agile development offers an innovative approach to change management.

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Three ways to navigate your data science journey

Data Science and taking a holiday are more similar than we think and many parallels can be drawn.

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Consulting

Build it on Blockchain: A sustainable palm oil industry

By 2030, Blockchain, smartphones and IoT networks could create a palm oil trading industry with near-perfect sustainability.

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Consulting

Three considerations for enterprise-wide implementation of intelligent technologies

Develop an automation-centric strategy, bridge generational divides, & actively mitigate cyber-risks.

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What We Think

Consulting

Change Management: A Consulting Add-On? Think Again.

Consulting

Three imperatives for successful B2B marketing

Data, technology & marketing services enable faster time to market, optimized marketing spend, and a consolidated tech stack.

Emerging digital customer care landscape at telcos

A combination of enablers like analytics, automation, personalization, social media integration and omni-channel experience, among others, enhance customer experience.

Power of mobile apps in B2B telco world

‘Enterprise’ and ‘escalations’ have become synonymous in telco world. With customers having greater control on their services and requests, telcos will have to deal less with the discontent amongst their enterprise customers.

Consulting

A business architecture primer

The key to producing useful business architecture is to standardize and reduce complexity.

Consulting

Build it on Blockchain: A sustainable palm oil industry

By 2030, Blockchain, smartphones and IoT networks could create a palm oil trading industry with near-perfect sustainability.

Consulting

Three considerations for enterprise-wide implementation of intelligent technologies

Develop an automation-centric strategy, bridge generational divides, & actively mitigate cyber-risks.

Consulting

Blockchain in wealth management

Experimentation with disruptive blockchain solutions is the way forward for wealth management firms.

Consulting

Data judiciary: paradigm shift in big-data processing

‘Data Judiciary’, a new way of looking at big-data problem, the center-stone for this perspective is the root level data element itself.

Consulting

Agile Change: The Key to Successful Cloud/SaaS Deployment

By adopting the five sustainable levers of Agile Change, any organization can enjoy a greater return on investment.

Consulting

Partnering For Success: Transitioning from Shared Services to Global Business Services

Evolving your existing Shared Services into Global Business Services transforms cost cutting into an effective lever. .

Consulting

Outperforming Capital Delivery Programs in Water Industry

Digital supply chain collaboration platforms can help water utilities meet their capital delivery commitments.

Consulting

Averting Chaos with Dual Supply Chain Management Strategy

Dual supply chain management leads to innovation and consistency and enables organizations to meet customer demands.

Consulting

Finding a New Collaborative Insurance Model in a Commoditized Market

Insurers need to examine the risk of sticking with the status quo as compared to leading industry collaboration.

Consulting

Operational Productivity: A New Route to Improving Insurance Competitiveness

By changing your focus to operational productivity you could potentially move your operating ratio 10 to 20 points.

Consulting

The Intelligent Business: How Benefits-Led Business Intelligence Can Drive Value

A successful BI program delivers information to guide your team in making decisions to help your organization prosper.

Consulting

Is Outsourcing Just Another IT Project?

For IT outsourcing to succeed, the transition must be treated as both an IT project and a Change Management project.

Consulting

Six Steps to Putting HR on the Path to Corporate Strategic Partner

The HR function must offer real and perceived value to the business to become a strategic partner and a value leader.

Consulting

The Global Supply Chain goes Collaborative

Supply chain strategists need to decide which markets and operating models they want to embrace to stay competitive.

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Driving Strategy to Execution

Strategic Alignment and Deployment is not an overnight fix, but it’s a sustainable, even transformative one.

Consulting

Finance Enterprise Performance Management: Transforming Finance, Treasury and Tax Reporting

Streamlining and updating your reporting capability with the appropriate delivery model will enable you to significantly enhance your organization’s profitability, competitiveness, and ability to respond to the wider environment that it operates in.

Consulting

The People Data Imperative

Accurate people data starts in HR during employee onboarding and it makes HR the natural leader for data simplification.

Consulting

Cyber Warfare, Governance, and the Art of War

As cyber risks increase, there’s no doubt that your technology must be kept up to date. But it’s the governance around your technologies and your people and processes that will help reduce the threat of attack and mitigate the fallout if you’re struck.

Consulting

Avoiding Quality Chaos: Knowing Which Tools to Use and When to Use Them

By selecting the best tools to create a quality environment, any organization can and should become world class.

Supply chain segmentation for manufacturers: scrapping the one-size-fits-all approach

By breaking your mammoth supply chain into more manageable chunks, your business will gain the agility and control it needs in a competitive marketplace—and you can focus more on getting products to market rather than putting out fires.

Consulting

Source to Pay: Transforming Invoice Processing and Document Management

This document summarizes Wipro Consulting Services’ point of view on a Target Operating Model and implementation roadmap for large global organizations to create a robust solution for their S2P Invoice Processing and Document Management system.

Consulting

Market Scan:Why Cross-Industry Innovation is Important in Building Supply Chains

Businesses today need to consider a market scan that includes cross-industry innovation to succeed.

Consulting

The Integrated Customer View

An integrated customer view can turn a rigidly siloed organization into one that makes customers feel understood.

Consulting

Finding New Insurance Ideas in Unlikely Places

The three levers of growth are gleaned from innovative insurance product development, sales, and claims processing

Consulting

Powering the New Supply Chain: Demand Sensing for Small and Medium-Sized Businesses

The business that has a steady stream of actionable information is the more agile, cost efficient, and better supply chain partner than the competition. How do you enhance the bottom line? In the context of supply chain, you do it with Demand Sensing.

Consulting

The Top Three Reasons Supply Chain Transformations Fail

Focusing on the key principles outlined in this POV will result in tremendous improvements and will accelerate returns on transformational investments—investments that are imperative to maintain a competitive edge in today's business environment.

Consulting

Supply Chain Vulnerability in Times of Disaster

A resilient, flexible, scenario-based supply chain provides a competitive edge during times of major disruptions.

Consulting

The Top 3 Reasons Why ERP Transformations Fail and How You Can Avoid Them

Companies that implement new ERP systems can enjoy tremendous benefits if they take the right steps to plan the project and secure buy-in before tackling the job.

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Driving Growth Through Strategic Workforce Planning

For the business to view HR as a strategic partner, you must provide critical workforce analytics and insights.

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Where Innovators Must Look for Inspiration

Despite every country’s constraints, there are ideas that can inspire new ways of thinking about customer problems.

Consulting

Intercompany Reconciliation and Settlement

Wipro’s TOM for intercompany reconciliation and settlement is an accurate, cost effective and manageable solution.

Consulting

A New World Option for Offshoring

Wipro's ranking guide to Latin America can help businesses identify the best fit for offshoring their operations.

Consulting

Achieving operational excellence through automation - A case study

Wipro presented a success story at the Business Transformation & Operational Excellence Summit (BTOES18).

Consulting

People Data Integration for Effective Business Decisions

The most important business decisions are based on accurate people data. But chances are that most organizations don’t have it. The reason is that data exists in silos and it has been sliced and diced over time.

Consulting

Enterprise Mobility and its Influence on Efficiency

Businesses today are aware of the many benefits of enterprise mobility. They are therefore working on quickly adopting mobility solutions.

Consulting

The Benefits of Collaboration in Supply Chains

Businesses today realized that in these days of increased competition insulating the supply chain does not help. The current model of point to point interaction of suppliers and customers is high maintenance, has limited flexibility and is proving inadequate.