Wipro transforms Home Equity Loans business line for an American Financial Services Firm, as their Operations and Technology Partner
Wipro’s BPaaS Solution model helped the client achieve a 45% reduction in origination cost, 3X increase in funding goals, 70% first-pass UW approvals, and 30% reduction in cycle time
May | 2021
Client Background
Challenge
Client wanted to diversify their product offerings in the market place with home equity loans and was looking for a partner that can deliver exceptional customer experience and value enabled by platform, services and a transformation suite.
Solution
Wipro’s solution included the underlying loan origination system, NetOxygen, and operations support for functions like underwriting quality reviews, document uploading across the value chain, and secondary activities including decline/withdraw analysis, disclosure desk, and HMDA review.
Business Impact
The benefits achieved through Wipro’s solutions include:
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© 2022 Wipro Limited |
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© 2022 Wipro Limited |
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