Client Background
Client: US-based apparel company with well-known denim brand
Industry: Consumer Goods – Clothing
Key Products & Services: Jeans, jackets, shirts, accessories, and leather products
Area of Operations: Worldwide
The Challenge
Traditional order management processes were draining resources and costing the client sales.
The Solution
Wipro implemented robotics process automation to significantly reduce manual touch, increase order acceptance, and promote timely fulfilment.
The Impact
Today customers realize that "process value creation" does not necessarily result in "business value creation".
In this paper we explore the purchase trends and concerns issuing banks are facing in managing their disputes and chargeback processes.
Technology enablement plays a crucial role in tracking customer needs that are expressed through different channels; a platform based approach will help telcos improve customer satisfaction and thereby improve revenues. It’s time for telcos to relook at Service Assurance strategy.
© 2022 Wipro Limited |
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© 2022 Wipro Limited |
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