The American multinational Transportation Network Company had processes with high dependency on human validation that which made them error prone. There were many customer issues with respect to map data quality and mapping accuracy, leading to escalations and customer dissatisfaction.
Across the ecosystem, there was lack of automation and process engineering for processes that affected operational efficiency.
The client opted for Wipro's geospatial services. The service covered creation, support and maintenance of map data services for the client for their navigation apps, ride-hailing, autonomous cars, 3D analysis, and location analytics services.