A Global Pharmaceutical Company transforms processes to achieve 35% reduction in operational costs and quality of aggregate reports
December | 2020
Client Background
Challenge
The client had acquired a billion-dollar company to expand their businesses in US and Europe. However, their existing bandwidth did not allow the company to utilize their production capacity to the fullest, thereby leading to delay in submission and high operational costs through consultants. The client realized the need for full time resources from a strong Medical Writing service provider. The aim was to align the processes, structure and introduction of digital transformation by setting up a global business hub.
Solution
Wipro provided safety writing services related to authoring and reviewing of regulatory documents such as CSRs, IBs, Protocols, PSURs, PBRERs, PADERs, RMPs that are required for Regulatory submission in Europe, APAC and USA regions. To this end, Wipro setup global hub adhering to client’s mandate on process Quality checklists while maintaining governance with key stakeholders for strategic decisions, data validation, assessment and evaluation of reports to meet regulatory compliance. We ensured:
Business Impact
Cost Containment - Around 35% reduction in overall operational cost achieved through economies of scale
Compliance - 100% compliance adherence
Transformation - Increase the quality output and efficiency with introduction of in-house tools and process automation
Scalability - Proven capabilities to scale-up operations for expanding in any region
Operational Efficiency - Significant improvement in volume, quality and turnaround time due to process standardization
Delivered value added services
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© 2021 Wipro Limited |
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© 2021 Wipro Limited |
Pharmaceutical & Life Sciences