September | 2020
Over the past few months, organizations have dealt with the impact of COVID-19 – from the plummeting economy to other severe business disruptions. Traditional work strategies were challenged, working from home has become the norm, and digital infrastructures were revamped to adjust to remote working requirements.
Like many of our clients, Wipro was quick to adapt, shifting to a 100% work from home model for our employees in Southeast Asia. We managed this feat in just over a week by developing a robust business continuity plan focused around customer delivery, strategic re-planning, and transformation.
Emerging stronger in the great reset
Now that the initial surprise element surrounding COVID has settled and businesses are returning to normalcy, organizations in Southeast Asia must design strategies promoting the resumption of operations, safe re-opening of offices, and the management of changed employee/customer expectations. Southeast Asia has always held an affinity for in-person experiences. For many industries, regardless of the available technology, human interaction has been preferred: in-person classes for education, office working for business, and shopping in store for retail. Digital and virtual options were a convenient alternative -- but only when needed.
In Southeast Asia, Wipro is developing future-ready workplace solutions through novel talent management techniques, revamped technology, and a renewed focus on employee engagement and wellbeing. As we do this, we’re keeping four key areas of impact in mind:
COVID-19 has disrupted the traditional way of working, leading to a more fluid and flexible digital world that requires more dependence on technology, innovation, and adaptability. Today, new opportunities emerging. The question is: How are you preparing your workplace and workforce for the future?
Bhavya Kapoor
Executive Director & Geo Head for Wipro ASEAN
Bhavya is a seasoned Wipro leader who has expertise in business strategy, digital transformation, new revenue streams and partnership development. He also led Wipro’s communications and manufacturing business in the Asia Pacific Japan region and has been a part of Wipro’s leadership team in Asia Pacific Japan business.
Bhavya is a strong proponent of diversity and localization. He can be reached at Bhavya.kapoor@wipro.com
© 2021 Wipro Limited |
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© 2021 Wipro Limited |
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