Client: CLK Enerji
Services: Involved in power generation, transmission and distribution. Has power plants in Turkey. Is also an oil and gas explorer and distributor.
Customers: Over 10 million
Operations: In 11 cities across four different regions
As Turkey deregulated and privatized its private sector, CLK Enerji needed to replace the legacy systems needed to accommodate the rise in demand from customers and to meet regulatory requirements. The company needed to adopt a standard utility-specific software. It was a business-critical program, which aimed to plug electricity leakages and power theft, provide an efficient distribution and outage management system, and deliver an accurate energy forecast system to maximize profit. The program covered business functions like Enterprise Resourcem Planning, Customer Relations Management, Billing, Payments, Asset Management, Outage Management, Distribution Management, Human Resource Management, Reporting and Energy Trade Planning and Management for eight companies within the group.
This was also seen as an opportunity to embark on a comprehensive business and IT transformation journey (implementation of IT-OT stack) to establish CLK Enerji’s leadership position in the Turkish power market and modernize operations to gain a competitive edge.
The program team, along with Wipro’s Global Support System, quickly drew up a plan to address the challenges within the committed timelines. This was one of the most complex and biggest implementations - primarily of Oracle and ABB solutions along with other solutions - in any Turkish utility.