Client background
Client: A Fortune 500 financial services organization based in the US
Industry: Insurance and financial services
Products/Services: Insurance and investment advisory services, insurance products
Number of employees: Over 7000
Area of operations: Global
Challenge
With over 300 field offices spread across the world and multiple internet links, the client faced challenges in their network infrastructure. The legacy infrastructure ran a number of key applications - including internet-based telephony and collaboration apps - both in-house and partner applications - and was unable to sustain and enhance the end-customer experience. The client was looking for an experienced partner who could transform their legacy WAN and help them upgrade their end-user experience with internet bandwidth.
Solution
The client conducted a thorough evaluation of the available SD-WAN products. After extensive market research, the client selected Wipro as their vendor of choice to address their requirements. Wipro’s proven track record in SD-WAN implementation and dedicated SD-WAN CoE that houses multiple OEM products to collaborate with the client to resolve existing challenges
Business Impact
With Wipro bringing in decades of knowledge and experience of WAN management, and Palo Alto Networks revolutionary Prisma SD-WAN, the client could now improve customer experience. The Wipro team transformed the network with SD-WAN, delivering application-aware network, faster visual troubleshooting and application-based link quality and auto load balance. SPOG and API integration enabled network and security policies in a single console with auto ticketing options. Some of the key benefits of the SD-WAN implementation were: