IoT-driven integration drives operational efficiencies for a hi-tech major
Client background
Challenge
Each week, 5 to 10 percent of the customer’s devices either went off-line, did not check in or were moved from the allocated physical location. These unexpected physical movements were impacting the client’s ability to maintain these devices and provide the right level of services. This was eventually resulting in loss of billings which is calculated based on the usage of the device. There was an immediate need to increasethe service levels, drive down costs, and maximize asset uptime, utilization and placement.
Solution
Wipro implemented a system that can provide near real-time visual display of the environment that shows the location of the devices being managed along with data associated with those devices.
Business impact
The client can graphically see and manage assets around the world, down to an asset’s location on the floor plan of a building.
Wipro’s IoT enabled integration solution empowered the client to optimize the utilization and placement, predict failures, and manage service levels of assets in order to proactively manage services, drive down cost, and maximize up-time for the end user of these assets. With our deep expertise in streaming analytics and business process management tools, we were able to deliver a high quality solution to the client.
- Lekha K. K., Global Head, Enterprise Business Integration Practice, BAS, Wipro Limited
Whenever you read the words ‘Hollywood’ and ‘Security’ in the same sentence, your mind probably wanders of in the direction of movies likeDie Hard 4.0 or Swordfish where uber-cool and suave hackers like Hugh Jackman trying to hack $9.5 Billion off the government from a computer with seven screens.
The recent increase in the frequency and impact of cyber-attacks have kept Critical Infrastructure companies on their toes.
Security monitoring has always been critical to protecting IT ecosystems but with the rise in IoT-enabled devices and connected systems, the fear of cyberattacks has grown exponentially.
© 2021 Wipro Limited |
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© 2021 Wipro Limited |
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