In an era of changing employee expectations and unprecedented levels of employee attrition, providing connected and unified employee experiences has become critical-and a competitive necessity. A key element in that experience is the nature of employees’ interactions with the company, ranging from setting up medical leaves and vacations to changing payroll deductions and updating their HR profiles. Too often, however, these important “moments that matter” require employees to navigate through a complex array of HR, payroll, IT, legal, management and facilities systems. The result: A negative experience that leaves employees frustrated and unhappy.
Wipro helps companies like yours transform the employee experience to improve employees’ work lives. We define and map the ideal employee journey, and then use the Now Platform from ServiceNow and predefined employee workflows to design, architect and build the right solution for your company. This gives your employees a powerful “system of engagement” that manages the complexity of various back-end systems through a single intuitive solution, creating a simplified, faster and more seamless experience, whether they work onsite or remotely.
With Wipro’s approach, you can: