Client Background
Client: One of the largest financial services organizations based out of Europe and the UK
Industry: Wealth Management
Area of operation: Operates across 50 countries
Products: Global Wealth Management, Personal & Corporate Banking, Asset Management, and Investment Banking
Employees: ~60,000
The Challenge
Amongst the world’s leading global wealth management companies, the client offers an extensive suite of financial services. However, internally, the organization faced several issues with its existing Netcool legacy platform, which had been in use for over 15 years. Consequently, there were many challenges related to transformations, high alert volume, and multiple integrations. Some of the key challenge areas identified included:
The Solution
To effectively address event consolidation and enable event flood control, the client required a partner with technical expertise and an insightful approach. With years of experience handling similar projects, Wipro was able to come up with best-in-class, customized industry solutions that addressed the client’s multiple challenges. Some of the key highlights of the solutions delivered were:
Business Impact
Wipro’s Architect team again proved their technical expertise. They swiftly addressed multi-point issues that enabled scalability, controlled the ticket volume, and consolidated events by applying the right tools and customizing solutions in tandem with the client’s needs. Some of the key benefits realized were:
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© 2022 Wipro Limited |
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