The Future of GBS is Intelligent, Autonomous, and Always Improving

Global Business Services is at an inflection point. The challenge is no longer AI readiness or pilot programs. It is the absence of operating models that connect intelligence to real business outcomes at scale. Today’s GBS leaders are under pressure to move from experimentation to execution while managing high‑variance processes, unresolved exceptions, and fragmented workflows.

This is where Wipro Intelligence™ becomes your advantage. It embeds intelligence directly into operating models by integrating agentic AI, process intelligence, and human‑in‑the‑loop governance to close the Intelligence Loop across Finance, Procurement, HR, Supply Chain, and Customer Operations.

We help GBS organizations move beyond isolated wins to enterprise‑wide impact connecting boardroom strategy to day‑to‑day execution through closed‑loop models that continuously learn, adapt, and scale.

Hear From us at SSOW 2026

Orchestrating Transformation | Human AI workflows that scale across towers

Anjan Mukherjee

Date: March 18, 2026

Time: 4:05 PM to 4:35 PM

Speaker: Anjan Mukherjee, Senior Vice-President and Americas Business Head, Business Process Services, Wipro (Moderator)

The G6 Debate: The Outsourcing Model in 2030 In the AI age does BPO fit

Shiva Jayaraman

Date: March 19, 2026

Time: 9:30 AM to 10:30 AM

Speaker: Shiva Jayaraman - SVP & Sector Head Consumer Business, Wipro

Unlocking Scale, Resilience, and Innovation at the Wipro Booth

Experience how Wipro Intelligence™ enables operating models where data, decisions, and delivery reinforce one another. See how GBS organizations move beyond task‑level automation to enterprise‑wide intelligence that drives measurable outcomes, operational resilience, and competitive advantage across every tower.

Join the Experience

Let us explore how your GBS organization can close the Intelligence Loop and move from pilots to performance enabling predictive stewardship in Finance, resilient and responsive Supply Chains, adoption‑led workforce change, and smarter decisioning across the enterprise.

Where Intelligent GBS Comes to Life

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