Wipro won the prestigious Stevie® Awards for Wipro’s Integrated Framework in Sales & Customer Service. The Stevie® Awards are the world's premier business awards celebrating and honoring the positive contributions of organizations and their achievements in functions including contact center, customer service, business development, and sales professionals worldwide.
We were recognized with the Silver Stevie® Award for Achievement in the Use of Data & Analytics in Sales for our integrated Data and Analytics Framework. This framework represents a transformative approach to sales operations, effectively combining AI, predictive modeling and proactive monitoring to provide insights and advisory support, enhancing decision-making and operational efficiency for its customers.
The second silver Stevie was for Wipro’s Innovation in Sales – Business Services Industries for our proprietary frameworks, like Customized Business Sales Model and Sales as a Service Framework. These frameworks are supported by robust analytics and strategic foresight, ensuring impactful and unparalleled outcomes like 20% increase in conversion rates, 15% improvement in customer retention, and 8x ROI for its clients.
You can read more about these award winning initiatives and how we have support transform their business processes with immediate benefits including centralized controls and monitoring, predictable operational excellence and advanced risk mitigation across diverse industries here.
"Wipro winning two Stevie Awards for Sales & Customer Service highlights our growing expertise in the field of analytics, predictive intelligence and new age media, supporting marketing and sales efforts for customer success. With our deep expertise in advisory, risk management, sales and advertising support enabled by our Quality as a Service and Sales as a Service offerings, we are helping clients increase their ad sales, boost revenues and reduce the churn rate for better business impact. Our tailored transformation support and advanced strategies through the Wipro Innovative Framework are driving program success and growth for our global customers.”
-Aness Ali Khan, Vice President, AI & Immersive Operations, Business Process Services
