The cheapest way to prototype a voice skill is to pretend to be Alexa. We call it prototalking. Here’s how it works:
That’s it. What prototalking is not: rocket science. What prototalking is: like scribbling an interface on a sheet of paper and pretending to tap a screen.
Creating quick prototypes is important for any design exercise, digital or otherwise. There are about three hundred and eighty-five thousand tools for digital designers to create prototypes. Service designers have been bodystorming and building cardboard furniture for years. Designing for voice needs equally scrappy prototyping hacks. Fortunately, we all have a cell phone. Problem solved.
Designing for voice is tricky in part because it’s the wild west out there. Customers don’t really have well-defined expectations for voice apps or “skills” because frankly most of them suck and/or don’t do much, and only a very few get used anyway. Conventions are weak or non-existent. There are some best practices, for sure, and you definitely want to follow those. But in general, as a profession, UX designers don’t have a lot of mature techniques for designing in this new medium.
Try prototalking. It’ll help you in a bunch of ways:
Here are some tips to help with making a great prototalk:
We’re not done exploring new techniques and best practices for the design community as we create great voice-enabled experiences. We’ll share what we come up with. Please do the same.
Nate Clinton - Managing Director of Designit San Francisco
Nate is the Managing Director at the San Francisco office. In his role, he blends the decisiveness and collaborative skills of a product manager with the acumen of an economist to build bridges with people and organizations. Equal parts teacher and student, Nate leads initiatives in content creation, business development, and creative leadership.
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© 2021 Wipro Limited |
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