Infuse intelligence into business processes to drive operational efficiency and customer centricity
Efficient and customer-centric business processes are the backbone of a successful organization. To compete in today’s digital world, organizations need to constantly reimagine and redesign their business processes to drive operational efficiency and organizational agility.
Wipro’s Consulting practice helps organizations transform into customer-centric and operationally efficient enterprises. We do this by optimizing and infusing intelligence into business processes through our proven business process digitization framework and Cloud migration kits, hyper automation techniques and industry best practices.
To transform enterprise processes such as quote-to-cash, billing, supply chain planning and execution, finance and procurement, and customer service management, we utilize our proprietary DigiNxtTM framework to evaluate and recommend packages. We map and review processes and assess them against desired business outcomes through a structured approach. Subsequently, we finalize recommendations, be it Saas, PaaS, BPaaS Cloud or on premise, and develop a business case to drive adoption. As a result, organizations achieve higher productivity and greater customer focus at reduced total cost of ownership.
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