Embrace digital innovation to deliver personalized products and services while ensuring higher operational efficiencies
Today, the utilities industry is reconfiguring its singular focus on infrastructure to become customer-centric. Wipro’s Consulting practice helps utilities organizations deliver digital customer experiences and transform asset operations – making gas, power, and water affordable to the end consumer through a safe and reliable network.
Customer Information Systems (CIS)-as-a-Service and managed services for retail operations are examples of the digital led disruptors we leverage to help clients make smarter business decisions, improve customer experience and retention, lower cost to serve, and increase operational efficiency.
Our mix of business solutions and technologies – which include digital enterprise asset management, asset and service failure risk optimization, field force management and analytics, and geographical information systems – are designed to integrate customers with network infrastructure and create the utilities services of tomorrow.
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Wipro helps utilities customers in shaping their digital strategy for a new different energy future, designing newer experiences and aligning operations around it.
Mario Tieppo, EGM Technology, AusNet Services and John Mulqueeney, General Manager ICT, AusNet Services speak about their experience with Wipro, Ausnet’s end to end IT Service provider.
Kevin Greiner, President and CEO, Gas South talks about Wipro’s partnership and the outstanding value it has added to Gas South