Robotic Business Process Automation Services

Retail, Consumer Goods, Media, Travel & Hospitality sectors that contribute to around 30% of the global GDP of $88 trillion are grappling today

The retail, consumer goods, media and travel & hospitality industries are grappling with business challenges that range from stock outs caused due to inefficient real-time inventory management, executing simple transactions to complex compliance requirements, incurring errors in repetitive tasks such as producing bill of materials, manual billing, invoicing, payments & account reconciliations. With a 3 to 5% impact on margins, there is a need for holistic automation, consisting of process simplification and standardization, deploying analytical tools on automation and eventually, impacting customer experience. Wipro believes in a holistic intelligent automation (IA) approach known as the Enterprise Operations Transformation (EOT) framework where Robotic Process Automation (RPA) & Artificial Intelligence (AI) enable automation.

Our EOT practice include 305 clients, more than 6,300 bots and over 1,000 associates working for key clients across multiple industries and strategic alliances with more than 7 automation tool providers including Automation Anywhere, Blue Prism and UiPath. This has been further strengthened with industry recognition from Analyst & Advisory firms in 2019 - Leader in BPO Digital Capability Platform (DCP) solutions PEAK matrix assessment, Leaders in providing Cognitive & RPA services by Zinnov and Leaders in providing automation services by IDC Marketscape.

At an industry wide level, some of the frequent cases of automation envisaged include: order management, Restriction of Hazardous Substances (ROHS) compliance reporting, chargebacks, inventory management, month end stock reconciliation & reporting, loyalty programs enrolment & redemption, returns claims processing etc.

We partner with you in your automation journey and are delighted to share our capabilities, client proof points and roadmap for transformation. For more details, please contact Sanyog Chaudhry (Sanyog.chaudhry@wipro.com) or Mehul Damani (Mehul.damani@wipro.com).

What We Think

Wipro’s automation capability for consumer businesses

Digital Operations and Platforms

Proliferating New Age Digital Technologies to Boost Mental Health and Wellbeing

The transformation of mental wellbeing in times of COVID-19 using automation, artificial intelligence, analytics, and a balanced way of life can improve end user experience, well-being, and productivity helping HR organizations and ourselves solve critical day-to-day issues

FLYER - Wipro’s Enterprise Operations Transformation Integrated Logistics Management Platform

Digital Operations and Platforms

Getting your automation discovery right: A stepping stone to success!

The article discusses the importance of getting the right automations discovered for an higher ROI, the various challenges of discovering right automations along with a two pronged approach of getting your automation discovery in place.

Digital Operations and Platforms

Service Offerings

Service Offerings

Client Themes

Client Themes

Wipro’s automation capability for consumer businesses

What We Think

Proliferating New Age Digital Technologies to Boost Mental Health and Wellbeing

Form Title

FLYER - Wipro’s Enterprise Operations Transformation Integrated Logistics Management Platform

Getting your automation discovery right: A stepping stone to success!

Form Title

A holistic approach to make supply chains more resilient

Form Title

What We Think

Integrated Customer Experience (CX) transformation

Service Offerings

Industries

Cloud

Cybersecurity

Digital

EngineeringNXT

Holmes

Contact Us

About Wipro

Careers

Location

Leadership

Investors

Innovation

News and Events

Insights

Analyst Speak

Products & Platforms

Partner Ecosystem

Sustainability

Contact Wipro