• Services
    Applications Artificial & Augmented Intelligence Business Process Business Solutions Cloud
    Consulting Cybersecurity Data & Analytics Design & Experience Digital Marketing & Interaction
    Engineering Infrastructure Sustainability Talent Cloud
  • Industries
    Aerospace & Defense Automotive Banking Capital Markets Communications Consumer Electronics Consumer Packaged Goods
    Education Engineering Construction & Operations Healthcare Industrial & Process Manufacturing Insurance Life Sciences & Pharma
    Media & Info Services Medical Devices Natural Resources Network & Edge Providers Oil & Gas Platforms & Software Products Professional Services
    Public Sector Retail Semiconductors Transportation & Services Utilities
  • Insights
    Featured Insights From our CEO Business Strategy Digital Transformation Sustainability Technology Trends
  • About Wipro
    About Us Analyst Speak Awards and Recognitions Events Inclusion and Diversity Investors
    Lab45 Leadership Locations News Partner Ecosystem Sustainability
    The Story of Wipro Privacy at Wipro Supplier Diversity Wipro Ventures
  • Careers
  • Contact Us
Locations

America

country brazil Brazil En Po

country canada Canada

country latam Latam

country maxicoMexico En Sp

country usa United States

Europe En De

country benelux Benelux

country dach Germany & Austria En De

country nordic Nordic

country france Southern Europe En Fr

country switzerland Switzerland En De

United Kingdom & Ireland

Asia Pacific

countryAsean

countryAustralia & New Zealand

countryChina

countryJapan En Jp

countryKorea

countryTaiwan

India & Middle East

country IndiaIndia

countryMiddle East

Africa

countryGlobal Site

< Digital Operations and Platforms

Wipro’s automation capability for consumer businesses

download.png comments.png liked.png share icon
download.png comments.png liked.png

Wipro’s automation capability for consumer businesses

microsites_play_icon
X

microsites_play_icon
popup-image

Retail, Consumer Goods, Media, Travel & Hospitality sectors that contribute to around 30% of the global GDP of $88 trillion are grappling today

The retail, consumer goods, media and travel & hospitality industries are grappling with business challenges that range from stock outs caused due to inefficient real-time inventory management, executing simple transactions to complex compliance requirements, incurring errors in repetitive tasks such as producing bill of materials, manual billing, invoicing, payments & account reconciliations. With a 3 to 5% impact on margins, there is a need for holistic automation, consisting of process simplification and standardization, deploying analytical tools on automation and eventually, impacting customer experience. Wipro believes in a holistic intelligent automation (IA) approach known as the Enterprise Operations Transformation (EOT) framework where Robotic Process Automation (RPA) & Artificial Intelligence (AI) enable automation.

Our EOT practice include 305 clients, more than 6,300 bots and over 1,000 associates working for key clients across multiple industries and strategic alliances with more than 7 automation tool providers including Automation Anywhere, Blue Prism and UiPath. This has been further strengthened with industry recognition from Analyst & Advisory firms in 2019 - Leader in BPO Digital Capability Platform (DCP) solutions PEAK matrix assessment, Leaders in providing Cognitive & RPA services by Zinnov and Leaders in providing automation services by IDC Marketscape.

At an industry wide level, some of the frequent cases of automation envisaged include: order management, Restriction of Hazardous Substances (ROHS) compliance reporting, chargebacks, inventory management, month end stock reconciliation & reporting, loyalty programs enrolment & redemption, returns claims processing etc.

We partner with you in your automation journey and are delighted to share our capabilities, client proof points and roadmap for transformation. For more details, please contact Sanyog Chaudhry (Sanyog.chaudhry@wipro.com) or Mehul Damani (Mehul.damani@wipro.com). 

What We Think

Wipro’s automation capability for consumer businesses

Proliferating New Age Digital Technologies to Boost Mental Health and Wellbeing

The transformation of mental wellbeing in times of COVID-19 using automation, artificial intelligence, analytics, and a balanced way of life can improve end user experience, well-being, and productivity helping HR organizations and ourselves solve critical day-to-day issues

Form Title

Wipro’s automation capability for consumer businesses

FLYER - Wipro’s Enterprise Operations Transformation Integrated Logistics Management Platform

Wipro’s automation capability for consumer businesses

Getting your automation discovery right: A stepping stone to success!

The article discusses the importance of getting the right automations discovered for an higher ROI, the various challenges of discovering right automations along with a two pronged approach of getting your automation discovery in place.

Form Title

Wipro’s automation capability for consumer businesses

A holistic approach to make supply chains more resilient

Form Title

What We Think

Integrated Customer Experience (CX) transformation
Digital Operations and Platforms

Integrated Customer Experience (CX) transformation

Find out how to combine the powers of rule based automation and knowledge based artificial intelligence to achieve digital transformation

microsites_play_icon
X

show-more-play-icon

© 2023 Wipro
Disclaimer Privacy
X

Share Icon
popup-image

Contact Wipro

Please fill the required details to access the content

loading.gif