Wipro Enterprise Operations Transformation (EOT) Digital Ops Advisory is a client-centric process transformation consulting unit within Wipro that guarantees assured returns on ops transformation engagements through a data-driven approach powered by emotional, behavioral and enterprise data. We combine the expertise of relevant technologies and domain consultants to enable a process transformation roadmap while keeping the organization’s overall objectives and client vertical as the guiding essence for our engagements. We focus on the following areas:
- Process transformation: We help organizations realize process efficiencies through diverse engagement formats.
- Business transformation: We provide consulting services to help organizations remain agile in different business circumstances, primarily through contact center transformation, customer acquisition strategies and operations, and workforce operations.
- Healthcare transformation: We implement domain-based healthcare advisory in payer and provider operations.
- Financial service transformation: We enable highly focused advisory process engagements on KYC and periodic reviews, claims, and disputes in the card.
If you are interested in learning how Wipro is helping our clients achieve their vision of accelerated process transformation journey, we should talk.